Director, Sales Operations

Gartner

. Develop execution plans for key programs to drive growth and retention initiatives at scale .

Posted 11/5/2026full-timeUnited StatesLead💰 $120,000 - $167,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in operational and program management, with a strong ability to analyze data and drive growth initiatives. Proficient in creating impactful presentations and leading cross-functional collaborations to enhance sales performance.

Highest-signal resume keywords

Operational ManagementProgram ManagementData-Driven Decision-MakingSales Process UnderstandingAdvanced PowerPoint Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementData AnalysisSales Performance MetricsQuantitative Problem SolvingQualitative Problem Solving

Soft Skills

Strong Communication SkillsCreative Problem SolverExecutive Leadership PresenceFlexibility in Ambiguous SituationsStakeholder Influence

Tools & Technologies

PowerPointExcelData Visualization ToolsAutomation ToolsProcess Mapping Tools

Industry Keywords

Sales GrowthRetention InitiativesCross-Functional InitiativesBusiness InsightsSales Advisory Board

About the role

Key responsibilities & impact

Develop execution plans for key programs to drive growth and retention initiatives at scale
Collaborate with Continental Operations leaders to align, share, and implement best practices
Oversee reporting and analysis of business results and forecasts
Develop monthly operational presentations covering sales performance, causals, leading and lagging indicators, processes, programs, and business insights
Lead preparation and development of meeting materials and represent the sales channel in key leadership meetings
Own execution of cross-functional initiatives, including preparation and logistics, to ensure high-impact program delivery
Cultivate relationships across the organization and influence and coordinate with stakeholders
Create content and lead sales workshops, programs, and case studies as needed
Identify opportunities to improve programs by engaging with sales and collecting feedback
Analyze program metrics and share insights with leadership
Manage and/or participate in ad hoc projects and initiatives
Support Sales Advisory Board activities

Requirements

What you’ll need

10+ years business experience OR 5+ years of consulting, project management, or other operationally equivalent work
Demonstrated operational and program management skills
Creative problem solver able to address new types of challenges with real-world impact
Strong verbal and written communication skills with ability to communicate across different levels
Executive leadership presence
Comfortable with ambiguity and able to stay flexible in a rapidly shifting environment
Aptitude for quantitative and qualitative problem solving and data-driven decision-making
Background in sales or sales-adjacent preferred, with ability to understand sales process and distill best practices
Advanced proficiency in PowerPoint and Excel
Additional experience with data visualization tools, automation, and process mapping

Benefits

Comp & perks

Hybrid work environment with flexibility to work virtually when productive and collaborate in person
Generous PTO
401k match up to $7,200 per year
Opportunity to purchase company stock at a discount
Annual bonus plan based on company and individual performance or role-based, uncapped sales incentive plan
Market-leading benefit programs