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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing member relationships and account planning, with a strong focus on delivering customized engagement plans and actionable business advice. Proven ability to lead strategic initiatives and facilitate client outcomes while working with C-level executives.
Highest-signal resume keywords
Member Relationship ManagementAccount PlanningStrategic Partnership DevelopmentCritical ThinkingPresentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SourcingProcurementIT FinanceStrategy DevelopmentMetrics ApplicationInitiative Management
Soft Skills
Relationship ManagementCommunication SkillsFacilitation SkillsProblem Solving
Industry Keywords
IT IndustryVendor ManagementConsultingC-Level EngagementMember Lifecycle Management
About the role
Key responsibilities & impact- Manage 25–30 member relationships and participate in account planning with Gartner Leadership Client Managers and Account Executives
- Help members achieve Mission Critical Priorities by leveraging appropriate Gartner assets
- Create service solutions for members and multi-member accounts using subject matter expertise
- Assess member needs and develop customized engagement plans aligned with product strategy and deliverables
- Define and deliver on-site client briefings supporting key initiatives
- Participate in the full member lifecycle: pre-sale, onboarding, relationship management, delivery, review and renewal
- Drive member retention and support regional growth through prospect cultivation, account planning and value demonstration
- Host or participate in onsite member activities, including workshops, analyst visits, roundtables and webinars
- Work with C-level executives and build strategic internal partnerships
- Provide actionable business and technical advice and facilitate client outcomes
Requirements
What you’ll need- University graduate; Masters preferred
- 10+ years’ working experience
- 5+ years working in a senior Sourcing, VM, Procurement or IT Finance role, or 5+ years in another SVM or Procurement area such as Consulting
- In-depth understanding of the IT industry, its vendors and suppliers, and the role of senior SVM, procurement, Finance and IT leadership
- Experience with strategy development, organization design, initiative management, application of metrics and major industry trends
- High tolerance and evolved ability to lead and manage ambiguous situations
- Critical thinking and problem solving to assess client situations and provide actionable, outcome-based business/technical advice
- Excellent relationship management skills, including experience working with C-level executives
- Ability to build strategic internal partnerships and positively impact change
- Superior verbal and written communication skills
- Strong facilitation and presentation skills
- Travel 25% and upwards
- Ability to work with minimal administrative support
Benefits
Comp & perks- Competitive base salary
- Annual bonus potential
- Excellent benefits package
- Generous PTO
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
- Hybrid work environment with flexibility to work virtually when productive and collaborate in person
- Professional growth opportunities
- Reasonable accommodations for qualified individuals with disabilities
