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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing member relationships and developing customized engagement plans to drive retention and growth. Possesses strong strategic partnership-building, critical thinking, and communication skills to effectively collaborate with C-level executives and lead initiatives in the IT industry.
Highest-signal resume keywords
Member Relationship ManagementStrategic Partnership BuildingProcurement ExpertiseCritical ThinkingCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SourcingVendor ManagementProcurementIT FinanceStrategy DevelopmentMetrics ApplicationInitiative Management
Soft Skills
Relationship ManagementFacilitation SkillsPresentation SkillsCoaching and Mentoring
Industry Keywords
IT IndustryC-Level EngagementAccount PlanningMember Lifecycle ManagementBusiness/Technical Advice
About the role
Key responsibilities & impact- Manage 25–30 member relationships
- Participate in account planning with Gartner Leadership Client Managers and Account Executives
- Help members achieve Mission Critical Priorities by leveraging Gartner assets
- Create service solutions for members and multi-member accounts using subject matter expertise
- Assess member needs and develop customized engagement plans aligned with product strategy and deliverables
- Define and conduct on-site client briefings supporting key initiatives
- Participate in all member lifecycle phases: pre-sale, onboarding, relationship management, delivery, review and renewal
- Drive member retention and support regional growth through prospect cultivation, account plan development and value demonstration
- Host and/or participate in onsite member activities, workshops, research analyst visits, roundtables and webinars
- Assess member situations and provide actionable, outcome-based business/technical advice
- Build strategic internal partnerships and positively impact change
- Coach and mentor senior leaders
- Manage client portfolios and collaborate with teams
Requirements
What you’ll need- University graduate; Masters preferred
- 10+ years’ working experience
- 5+ years working in a senior Sourcing, Vendor Management, Procurement or IT Finance role, or 5+ years in another SVM or Procurement area
- In-depth understanding of the IT industry, its vendors and suppliers, and senior SVM, procurement, Finance and IT leadership roles
- Experience with strategy development, organization design, initiative management, application of metrics and major industry trends
- High tolerance/evolved ability to lead and manage ambiguous situations
- Critical thinking and problem solving
- Excellent relationship management skills, including experience with C-level executives
- Strategic internal partnership-building ability
- Superior verbal and written communication skills
- Strong facilitation and presentation skills
- Travel 25% and upwards
- Ability to work with minimal administrative support
Benefits
Comp & perks- Competitive base salary
- Annual bonus potential
- Excellent benefits package
- World-class benefits
- Highly competitive compensation
- Disproportionate rewards for top performers
- Flexible and supportive hybrid work environment
- Professional growth opportunities
- Vibrant community and collaboration with colleagues