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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing member relationships and account planning, with a strong focus on strategic engagement and value delivery. Possesses in-depth knowledge of the IT industry and procurement processes, complemented by superior communication and relationship management skills.
Highest-signal resume keywords
Member Relationship ManagementStrategic Engagement PlanningIT Industry ExpertiseC-Level Executive CommunicationCritical Thinking and Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningSourcingProcurementIT FinanceStrategy DevelopmentMetrics ApplicationInitiative Management
Soft Skills
Relationship ManagementFacilitation SkillsPresentation SkillsChange ManagementClient-Facing Executive Presence
Certifications & Qualifications
University GraduateMasters Preferred
Industry Keywords
IT IndustryVendorsSuppliersSenior SVMProcurementFinanceConsulting
About the role
Key responsibilities & impact- Manage 25–30 member relationships and participate in account planning with Gartner Leadership Client Managers and Account Executives
- Assist members in achieving Mission Critical Priorities by leveraging appropriate Gartner assets
- Leverage subject matter expertise to create service solutions for members and multi-member accounts
- Assess member needs and develop customized engagement plans aligned with product strategy and deliverables
- Define and conduct on-site client briefings supporting key initiatives
- Participate in all phases of the member lifecycle: pre-sale, onboarding, relationship management, delivery, review and renewal
- Drive member retention and contribute to regional growth through Gartner Sales support, prospect cultivation, account planning and value demonstration
- Host or participate in onsite member activities, including workshops, research analyst visits, round tables and webinars
- Provide actionable, outcome-based business and technical advice to members
- Build strategic internal partnerships across Gartner and support positive organizational change
Requirements
What you’ll need- University graduate; Masters preferred
- 10+ years’ working experience
- 5+ years working in a senior Sourcing, VM, Procurement or IT Finance role, or 5+ years in another SVM or Procurement area such as Consulting
- In-depth understanding of the IT industry, its vendors and suppliers, and the role of Senior SVM, procurement, Finance and IT leadership
- Experience with strategy development, organization design, initiative management, application of metrics and understanding of major industry trends
- High tolerance / evolved ability to lead and manage ambiguous situations
- Excellent relationship management skills, including experience working with C-level executives
- Critical thinking and problem solving
- Superior verbal and written communication skills
- Strong facilitation and presentation skills
- Ability to build strategic internal partnerships and positively impact change
- Client-facing executive presence and ability to build trust and deliver value
- Willingness to travel 25% and upwards
- Ability to work with minimal administrative support
Benefits
Comp & perks- Competitive base salary
- Annual bonus potential
- Excellent benefits package
- Flexible and supportive hybrid work environment
- Professional growth opportunities
- World-class benefits
- Disproportionate rewards for top performers