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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing member relationships and developing customized engagement plans while leveraging deep knowledge of the IT industry and procurement strategies. Proven ability to lead teams, drive innovation, and deliver value in client-facing executive roles.
Highest-signal resume keywords
Member Relationship ManagementStrategic PlanningSenior Procurement ExperienceP&L ManagementClient Portfolio Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SourcingProcurementIT FinanceStrategy DevelopmentMetrics ApplicationTechnology Product DevelopmentInitiative ManagementOrganizational DesignCritical ThinkingProblem Solving
Soft Skills
Relationship ManagementCoachingMentoringCollaborationCommunication
Industry Keywords
IT IndustrySenior SVMC-Level LeadershipEntrepreneurial DriveChange Management
About the role
Key responsibilities & impact- Manage 25–30 member relationships and participate in account planning with Gartner Leadership Client Managers and Account Executives
- Assist members in achieving Mission Critical Priorities by leveraging appropriate Gartner assets
- Leverage subject matter expertise to create service solutions for members and multi-member accounts
- Assess member needs and develop customized engagement plans aligned with product strategy and deliverables
- Define and deliver innovative solutions
- Define and conduct on-site client briefings supporting key initiatives
- Participate in all phases of the member lifecycle: pre-sale, onboarding, relationship management, delivery, review and renewal
- Own member retention and contribute to regional growth through sales support, prospect cultivation, account planning and value demonstration
- Host and/or participate in onsite member activities, workshops, research analyst visits, roundtables and webinars
- Build strategic internal partnerships and positively impact change
- Provide actionable, outcome-based business and technical advice to members
- Build trust and deliver value in a client-facing executive role
Requirements
What you’ll need- University graduate; Masters preferred
- 10+ years’ working experience
- 5+ years working in a senior Sourcing, VM, Procurement or IT Finance role, or 5+ years in another SVM or Procurement area such as Consulting
- In-depth understanding of the IT industry, its vendors and suppliers, and the roles of Senior SVM, procurement, Finance and IT leadership
- Experience with strategy development, organization design, initiative management, application of metrics and understanding of major industry trends
- High tolerance/evolved ability to lead and manage ambiguous situations
- Preferred: 15+ years of experience in senior management roles
- Experience in roles such as CEO, General Manager, CTO, Chief Innovation Officer, Chief Technologist, Chief Strategist or Head of Innovation Lab
- Experience bringing new technology products and services to market
- Entrepreneurial drive
- Experience managing a P&L for a sizeable organization
- Critical thinking and problem solving
- Excellent relationship management skills, including experience working with senior technology, business and C-level leaders
- Experience coaching and mentoring senior-level leaders
- Collaboration and team leadership
- Strong time and client portfolio management skills
- Travel 25% and upwards
- Ability to work with minimal administrative support
- Superior verbal and written communication, facilitation and presentation skills
Benefits
Comp & perks- Competitive base salary
- Annual bonus potential
- Excellent benefits package
- World-class benefits
- Highly competitive compensation
- Disproportionate rewards for top performers
- Hybrid work environment with flexibility to work virtually when productive and meet colleagues in person