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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client engagement and stakeholder management, with a strong focus on translating business objectives into actionable plans. Proven ability to communicate effectively with executive stakeholders and drive value for enterprise clients.
Highest-signal resume keywords
Client-Facing ExperienceExecutive CommunicationStakeholder ManagementBusiness OperationsConsulting Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client EngagementBusiness AnalysisAction Plan DevelopmentConsultative DiscussionsEnterprise Strategy
Soft Skills
Relationship BuildingProactive Problem SolvingEffective CommunicationCollaboration
Certifications & Qualifications
Bachelor's DegreeMBA or Equivalent Experience
Industry Keywords
Customer SuccessAccount ManagementFortune 1000 OrganizationsMultinational Client Teams
About the role
Key responsibilities & impact- Partner with technology and business leaders to understand strategic priorities, challenges, and opportunities
- Facilitate consultative discussions that translate business objectives into actionable engagement plans
- Build relationships across multiple stakeholder groups while helping clients maximize value from their Gartner investment
- Analyze client engagement, business priorities, and organizational dynamics to identify opportunities for increased impact
- Coordinate across Gartner teams, products, and subject matter experts to deliver a seamless client experience
- Proactively identify risks, gaps, and growth opportunities and develop action plans to address them
- Communicate effectively with executive stakeholders and help clients connect technology decisions to broader business outcomes
- Onboard clients, prove the concept of Gartner services, and stimulate engagement with products used by large, multinational client teams
Requirements
What you’ll need- 5+ years of client-facing experience in customer success, consulting, account management, strategy, business operations, sales, or related fields
- Experience working with enterprise or Fortune 1000 organizations
- Strong executive communication and stakeholder management skills
- Bachelor's degree required
- MBA or equivalent business, consulting, or enterprise leadership experience strongly preferred
Benefits
Comp & perks- Competitive salary
- Generous paid time off policy
- Charity match program
- Medical, Dental & Vision Plans
- Parental Leave
- Employee Assistance Program (EAP)
- 401K matching
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
- Hybrid work environment with flexibility to work virtually when productive and meet colleagues in person
- Annual bonus plan based on company and individual performance, or role-based, uncapped sales incentive plan
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
- Market-leading benefit programs