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Gartner

Senior Director Analyst – Services GTM, AI Transformation

Gartner

. Create innovative, thought-provoking, and highly leveraged research on AI-era GTM for technology services and professional services organizations .

Posted 11/7/2026full-timeRemote • Tennessee • United StatesSenior💰 $172,000 - $202,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in AI-led Go-To-Market (GTM) strategy development, with a strong focus on technology services and professional services organizations. Capable of translating complex AI concepts into actionable business strategies while engaging effectively with senior leaders and clients.

Highest-signal resume keywords
AI-Led GTM Strategy DevelopmentGTM Engineering ManagementOperationalizing Modern GTM StackExecutive Presence and CredibilityResearch and Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
AI Technology AnalysisData-Driven RecommendationsGTM System FluencyRevenue Operations (RevOps)Pricing and Packaging StrategiesBusiness TransformationData Analysis and SynthesisAI Tools and Trends ExpertiseDelivery Standards SettingAutomation and Data Flow Management
Soft Skills
Strong Organizational SkillsExcellent Communication SkillsLearning AgilityAbility to Work IndependentlyCollaborative Teamwork
Tools & Technologies
CRM SystemsMarketing Automation ToolsRevenue Intelligence PlatformsData PlatformsProfessional Services Automation (PSA) Tools
Industry Keywords
Technology ServicesProfessional ServicesAI Business TransformationGTM EffectivenessCompetitive AI Landscape

About the role

Key responsibilities & impact
  • Create innovative, thought-provoking, and highly leveraged research on AI-era GTM for technology services and professional services organizations
  • Develop research and ideas through thought leadership and provide actionable approaches to client needs
  • Analyze and predict trends in AI technology, AI adoption, GTM, and business strategies for services businesses
  • Provide practical, data-driven recommendations on services packaging, pricing, attach, delivery models, GTM engineering, and services-led expansion
  • Engage directly with small and midsize technology provider CEOs and services leaders through virtual or face-to-face interactions
  • Deliver advice and facilitate strategic discussions on AI GTM effectiveness, services strategy, GTM engineering, and business transformation
  • Present at Gartner events, industry conferences, and client briefings
  • Support research and sales by serving as the voice of the market
  • Collaborate with research teams to create content on technology services and professional services GTM
  • Drive client engagement on critical priorities
  • Peer review research content for quality and relevance
  • Represent Gartner research, methodology, and strategy on next-generation GTM
  • Mentor and coach junior team members
  • Identify and implement research process improvements
  • Proactively help clients apply Gartner research and insights to tangible business outcomes

Requirements

What you’ll need
  • Bachelor’s degree or equivalent experience; graduate degree preferred
  • Built, led, or materially shaped an AI-led or AI-first GTM strategy focused on redesigning a revenue system
  • Experience within technology services organizations or professional services arms preferred
  • Experience managing GTM engineering teams or functions
  • Experience setting delivery standards, scaling reusable architectures, automations, data flows, and AI-enabled solution patterns for GTM
  • Fluency across the full GTM system for services businesses, including ICP and motion design, pipeline, sales execution, RevOps, customer success expansion, partners, pricing and packaging, professional services or technology services offerings, and GTM engineering
  • Experience evaluating and operationalizing the modern GTM stack, including CRM, marketing automation, revenue intelligence, content, agents, data platforms, pricing engines, and services delivery or PSA tools
  • 12+ years of relevant experience in tech company leadership roles and AI business transformation
  • Deep understanding of operational and GTM AI tools, trends, and best practices
  • Ability to translate technical concepts into actionable business strategies
  • Demonstrated executive presence and credibility with technology CEOs and senior leaders
  • Strong organizational skills and ability to deliver high-quality work under tight deadlines
  • Excellent research, writing, and presentation skills
  • Proficiency in analyzing and synthesizing data, applying frameworks, and defending recommendations
  • Strong ability to explain complex business transformation and AI concepts concisely and simply
  • Subject matter expertise and comfort presenting at large- and small-scale speaking engagements
  • Strong business and financial acumen
  • Deep knowledge of the competitive AI landscape for small and midsize technology services and professional services organizations
  • Ability to work independently and collaboratively in a multicultural, global team
  • Learning agility and ability to navigate highly matrixed environments
  • Willingness and ability to travel up to 25% where applicable

Benefits

Comp & perks
  • Competitive salary
  • Generous paid time off policy
  • Charity match program
  • US medical, dental, and vision plans
  • Parental leave
  • Employee Assistance Program (EAP)
  • 401(k) matching, up to $7,200 per year
  • Collaborative, team-oriented culture
  • Professional development and unlimited growth opportunities
  • Opportunity to purchase company stock at a discount
  • Flexible hybrid work environment
  • Virtual work flexibility and in-person collaboration
  • Equal employment opportunity and reasonable accommodation support