Senior Manager, Sales Operations

Gartner

. Become an expert in Gartner’s end-to-end sales processes, account collaboration and best practices .

Posted 10/17/2026full-timeUnited StatesSenior💰 $94,000 - $134,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales processes, business operations, and technology integration, with a strong focus on process improvement and stakeholder management. Proficient in utilizing data analysis and project management skills to enhance sales productivity and efficiency.

Highest-signal resume keywords

Sales Process ExpertiseBusiness Process ModelingStakeholder ManagementProject ManagementAgile Framework Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceBusiness OperationsProcess DesignData SynthesisValue-Stream AnalysisProcess ReengineeringExcel ProficiencyPowerPoint Proficiency

Soft Skills

Effective CommunicationDetail OrientedFacilitation SkillsActive ListeningCuriosity

Tools & Technologies

SalesforceGartner CRM Tool

Industry Keywords

Sales ActivitiesChange ManagementAgile DeliveryConsultative Environment

About the role

Key responsibilities & impact

Become an expert in Gartner’s end-to-end sales processes, account collaboration and best practices
Identify process pain points and opportunities to improve seller productivity and efficiency
Conduct workshops, surveys and/or focus groups to gather Sales feedback
Determine systems or process enhancements
Partner with Sales, Marketing, Services and Technology teams to design ideal sales processes in appropriate technology platforms
Collaborate with product owners and UX to incorporate business perspectives into technology tools
Define how AI enablement fits within sales and account team processes
Prioritize process enhancements in technology backlogs and Agile delivery scrum teams
Partner with Change Management to build and iterate global Sales training strategy and content
Participate in or lead GSSO-led projects affecting the selling process and Gartner’s CRM tool

Requirements

What you’ll need

7+ years of experience with mix across sales, business operations, technology or analytics; ideally 2+ years of sales experience
Process-driven and highly structured professional able to simplify complex problems, communicate effectively and drive execution
Detail oriented with ability to synthesize large amounts of data and conceptualize process design or reengineering needs
Deep understanding of Gartner’s sales organization, sales activities, processes and technology
Experience managing or auditing business processes in a professional setting, ideally in a consultative environment
Strong executive presence and stakeholder management; proven ability to influence
Curiosity and intellect, with excellent facilitation and active listening skills
Prior experience in business process modeling and value-stream analysis
Strong project management and organizational skills
Exceptional written and verbal communication skills
Proficient in Excel and PowerPoint
Salesforce experience preferred
Working knowledge of SAFe or Agile framework

Benefits

Comp & perks

Competitive salary
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching
Professional development and unlimited growth opportunities
Flexible hybrid work environment
401k match up to $7,200 per year
Opportunity to purchase company stock at a discount
Market leading benefit programs
Equal employment opportunities
Reasonable accommodation for qualified individuals with disabilities