Aftercare Consultant

Gateway Services Inc.

. Manage and grow an established portfolio of veterinary partnerships .

Posted 9/22/2026full-timeRemote • Ohio • United StatesMid-LevelSenior💰 $75,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and customer success within the veterinary and healthcare sectors, leveraging strong consultative selling and communication skills to build long-term relationships and drive revenue growth.

Highest-signal resume keywords

Account ManagementCustomer SuccessConsultative B2B SalesSalesforce CRMGeographic Sales Territory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Relationship ManagementRevenue GrowthStrategic Business ReviewsService ConsultationsCustomer Retention

Soft Skills

Strong CommunicationPresentation SkillsConsultative Selling

Tools & Technologies

SalesforceHubSpotMicrosoft Dynamics

Certifications & Qualifications

Valid Driver's Licence

Industry Keywords

VeterinaryHealthcareMedical DevicePharmaceuticalB2B Sales

About the role

Key responsibilities & impact

Manage and grow an established portfolio of veterinary partnerships
Conduct regular customer visits, strategic business reviews and service consultations
Identify opportunities to expand existing customer relationships
Understand each customer's business and recommend solutions supporting their success
Partner with Business Development Managers to ensure seamless onboarding of new customers
Build and maintain customer activity using CRM technology
Achieve or exceed customer retention, revenue growth and activity objectives
Represent Gateway at veterinary conferences, networking events and industry trade shows
Manage the assigned territory with autonomy while collaborating with sales and operations professionals

Requirements

What you’ll need

3+ years of account management, customer success or consultative B2B sales experience
Proven success building and growing long-term customer relationships
Experience managing a geographic sales territory
Strong communication, presentation and consultative selling skills
Experience using Salesforce, HubSpot, Microsoft Dynamics or similar CRM platforms
Veterinary, healthcare, medical device, pharmaceutical or related industry experience is an asset
Valid driver's licence and willingness to travel throughout the assigned territory
Approximately 80–90% travel throughout the assigned territory
Occasional evening or weekend work for conferences and industry events
New employees must successfully pass the E-Verify employment verification check

Benefits

Comp & perks

Competitive compensation with performance incentives
Up to $120,000 total compensation potential
$800/month vehicle allowance
Comprehensive benefits package
Ongoing coaching, development and career growth
Business expense reimbursement
Company laptop and mobile technology
Medical, Dental and Vision coverage
401(k) Retirement Savings Plan with employer matching contributions
Company-paid Life Insurance
Company-paid Long-Term Disability
Employee Assistance Program and Gateway CarePath
Health Savings Account option for eligible High Deductible Health Plan participants
Flexible Spending Accounts
Pet Insurance
Paid vacation and company holidays