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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting training needs assessments and facilitating engaging training sessions while effectively managing multiple requests. Proficient in analyzing learning metrics and applying insights to enhance training solutions and offboarding processes.
Highest-signal resume keywords
HR Analyst ExperienceTraining Needs AssessmentFacilitation of Training SessionsLearning Management Systems (LMS)Instructional Design Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training Needs AssessmentFacilitationInstructional DesignLearning Management Systems (LMS)Data AnalysisMetrics Interpretation
Soft Skills
Strong Communication SkillsEmpathyOrganizationAutonomyInfluencing Skills
Tools & Technologies
ExcelPowerPointMicrosoft Forms
Industry Keywords
Learning & DevelopmentCorporate EducationOffboarding ProcessesAdult Learning PrinciplesExit Interviews
About the role
Key responsibilities & impact- Receive and qualify training requests from business areas, conducting needs assessments to identify the root cause of the issue and determine whether training is the most appropriate solution
- Support the design and development of learning solutions, including training sessions, workshops, learning paths, and support materials, in partnership with leaders and internal subject-matter experts
- Facilitate and moderate recurring training sessions and programs, ensuring participant engagement and a positive experience
- Present content and results to diverse audiences, including leadership
- Monitor learning metrics, including participation, satisfaction, and application, and recommend continuous improvements
- Conduct alignment meetings with leaders during offboarding processes, providing guidance on execution, communication, and next steps
- Conduct termination discussions and exit interviews with empathy, discretion, and professionalism
- Analyze exit survey data and turn it into actionable insights for business areas and HR
- Work closely with the team’s coordination, managing requests end to end and influencing leaders across different business areas and group agencies
Requirements
What you’ll need- Experience as an HR Analyst working in Learning & Development / Corporate Education
- Hands-on experience conducting training needs assessments and diagnostics
- Experience facilitating training sessions, workshops, or group activities
- Experience with offboarding processes, including discussions with leaders and employees
- Strong verbal and written communication skills, with confidence presenting and expressing viewpoints
- Proficiency with productivity tools such as Excel, PowerPoint, and Microsoft Forms, as well as the ability to interpret metrics
- Strong organization, autonomy, and the ability to manage multiple requests while prioritizing effectively
- Knowledge of instructional design methodologies, such as ADDIE, 70-20-10, and adult learning principles (a plus)
- Experience with learning management systems (LMS) (a plus)
- Training or coursework in facilitation, nonviolent communication, or handling difficult conversations (a plus)
- Experience in communications or marketing companies, or in multi-company environments (a plus)
Benefits
Comp & perks- Meal Voucher/Food Voucher
- Medical insurance
- Dental insurance
- Day off
- Gympass/TotalPass
- Childcare assistance
- Pet insurance
- Fuel allowance
- Home office allowance
- Education reimbursement
- Free online health platform
- E-learning through Stefanini Academy, with a wide range of courses
- Mentoring through the Mentoring Platform
- Discounts at institutions offering undergraduate, graduate, language, and other courses
- Benefits and discounts at leading establishments
