Salesforce Administrator

GBG Plc

. Manage user accounts, roles, permission sets, profiles, and security settings .

Posted 9/30/2026full-timeRemote • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce administration, including user account management, configuration, and data quality assurance. Proficient in building reports and dashboards, providing user training, and supporting platform adoption initiatives.

Highest-signal resume keywords

Salesforce AdministrationData Loader ProficiencySOQL ExperienceSales Cloud KnowledgeUser Training Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce ConfigurationData Quality ChecksDeclarative AutomationUser Acceptance TestingReport BuildingDashboard CreationPermission Set ManagementData DeduplicationAgile MethodologiesAI Tooling Application

Soft Skills

Problem-SolvingCommunicationMulti-TaskingUser GuidanceFeedback Liaison

Tools & Technologies

SalesforceData LoaderGearsetCopadoSFDX

Certifications & Qualifications

Salesforce Certifications

Industry Keywords

Salesforce SupportService CloudRevenue CloudPlatform AdoptionCentres of Excellence

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage user accounts, roles, permission sets, profiles, and security settings
Handle day-to-day Salesforce support requests and system administration tasks
Monitor system performance, conduct routine maintenance, and manage scheduled jobs
Perform data imports, deduplication, and data quality checks
Configure objects, fields, page layouts, record types, and list views
Build reports and dashboards to support business decision-making
Create and maintain declarative automation, including validation rules, workflows, and flows
Assist with user acceptance testing and deployment of configuration changes
Provide training and guidance to users across teams
Maintain platform documentation, including configuration records, user guides, and FAQs
Contribute to user onboarding and platform adoption activities
Liaise between end users and technical teams to relay feedback and enhancement opportunities
Support the delivery of 24/5 global Salesforce support

Requirements

What you’ll need

Experience administering Salesforce environments, including Sales Cloud, Service Cloud, or Revenue Cloud
Strong knowledge of Salesforce standard functionality and configuration tools
Excellent problem-solving and communication skills
Ability to manage multiple tasks and support requests in a fast-paced environment
Proficiency with data tools such as Data Loader
Relevant Salesforce certifications (desirable)
Experience with user training or platform adoption initiatives (desirable)
Experience with SOQL, Prompt Engineering, and Flows (desirable)
Familiarity with DevOps tools such as Gearset, Copado, or SFDX (desirable)
Experience working with Agile, product-centric delivery models, or Centres of Excellence (desirable)
Proficiency and fluency in adopting and applying AI tooling and solutions (desirable)

Benefits

Comp & perks

Equal opportunity employer committed to creating a diverse and inclusive workplace
Reasonable adjustments to the interview process
Benefits offered by GBG (specific benefits not listed)