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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Project Management within the IT industry, focusing on large-scale software projects. Proficient in managing project budgets, stakeholder engagement, and applying both Agile and Waterfall methodologies to ensure successful delivery and compliance with quality standards.
Highest-signal resume keywords
Project ManagementAgile MethodologiesWaterfall MethodologiesStakeholder EngagementFinancial Literacy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningRelease ManagementApplications Development MethodologiesSoftware Development LifecycleRisk ManagementQuality ManagementBudget ManagementNegotiation SkillsDocumentation and ReportingChange Management
Soft Skills
LeadershipCoordinationMotivational SkillsAnalytical SkillsOrganisational Skills
Tools & Technologies
Infrastructure ServicesHosting Services
Industry Keywords
Client Relationship ManagementChange DeliveryProject TeamsVendor EnvironmentContinuous Improvement
About the role
Key responsibilities & impact- Deliver assigned product changes to EMEA clients, including major client-led projects/programmes, small client enhancements, product upgrades and internal strategic change
- Develop understanding of clients’ businesses, infrastructure, contacts, approval points, decision-making and change delivery processes
- Develop and maintain strong relationships across client project teams and GBST
- Lead as the key contact for clients and GBST for assigned EMEA change delivery
- Own delivery, reporting and adherence to contractual commitments
- Attend, chair and contribute to internal and client project meetings
- Author and present project documentation and reporting
- Negotiate Statements of Work and change requests
- Create project plans, system implementation plans, tasks, dependencies and accountabilities
- Manage projects within agreed budgets, scope, schedules, methodologies and procedures
- Manage stakeholder engagement, risks, issues, progress reporting and budget tracking
- Manage project teams and assess resource needs
- Monitor project costs, quality, status, invoices and financial reporting
- Report project status to clients, senior management, project teams and stakeholders
- Ensure compliance with GBST’s Quality Management System
- Support continuous improvement of change-management processes, methodologies and tools
- Manage team morale and address resource effectiveness and development needs
Requirements
What you’ll need- Proven experience as a Project Manager in the IT industry delivering large scale projects, ideally from a Software Vendor perspective
- Knowledge of infrastructure or hosting services
- Sound understanding of release management, including branching, versioning and patching
- Sound understanding and application of Project Management competencies including scope, time, costs, quality, HR, communications, risk, procurement and integration
- Extensive knowledge and experience of applications development methodologies and the software development lifecycle
- Effective leadership, coordination, motivational, negotiation and dispute resolution skills
- Ability to apply analytical skills and conceptual thinking to operations and system planning across a range of technologies
- Financial literacy to forecast and manage project budgets
- Experience in both Agile and Waterfall methodologies
- Ability to influence and build productive relationships with industry providers and stakeholders and able to be assertive with clients, whilst maintaining a strong relationship
- Working within a vendor environment will be highly regarded
- Excellent communication skills
- Strong negotiation skills
- Strong stakeholder engagement coupled with the ability to manage client expectations from the outset
- Demonstrated experience in administration in areas of documentation and reporting
- Excellent organisational skills
- Able to work toward tight deadlines and in pressure situations whilst maintaining a clear thought process
- At least 5 years of experience in managing complex development and implementation projects involving software solutions
Benefits
Comp & perks- 2 days flexible/hybrid working arrangement
- Instant savings and discounts on major retailers across the country
- Private Health Insurance including Dental and Optical Cover
- Non-contributory Pension Scheme
- Salary Sacrifice Schemes – Car, Cycle to Work and Additional Pension Contributions
- Additional GBST & U day off every year
- Employee Assistance Program (EAP)
- LinkedIn Learning
