Legal & Business Operations Analyst

GC AI

. Improve Legal’s use of GC AI by building, maintaining, and moving repetitive work into scalable workflows .

Posted 9/29/2026full-timeRemote • United States, CanadaJunior💰 $72,000 - $88,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in legal operations and project management, with a focus on building and maintaining scalable workflows, automations, and knowledge management systems. Proficient in coordinating cross-functional initiatives and managing vendor relationships while ensuring compliance and operational efficiency.

Highest-signal resume keywords

Legal Operations ExperienceProject Management SkillsSaaS Tools ProficiencyKnowledge Management System AdministrationAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ImprovementWorkflow AutomationForm BuildingDashboard CreationDocumentationData AnalysisAI Tool UtilizationTemplate DevelopmentVendor ManagementContract Workflow

Soft Skills

Clear WritingJudgmentCoordinationAdaptabilityAttention to Detail

Tools & Technologies

NotionZapierSpreadsheetsReporting PlatformsKnowledge Management Platforms

Industry Keywords

Legal OperationsProcurementVendor ManagementContract WorkflowSaaS Experience

About the role

Key responsibilities & impact

Improve Legal’s use of GC AI by building, maintaining, and moving repetitive work into scalable workflows
Support Legal’s technology, vendor, and outside-counsel portfolio
Track owners, spend, renewals, deadlines, and overlapping tools
Build reporting on Legal workflows, stalled requests, and high-impact improvements
Work with the product team to improve GC AI
Own Notion and the company-wide internal knowledge-management system
Build clear structures, manage permissions, and keep important content current
Improve company-wide processes involving vendors, procurement, onboarding, shared systems, and cross-functional handoffs
Build forms, templates, automations, and lightweight workflows
Project-manage selected cross-functional initiatives
Direct the day-to-day work of the external IT team
Set priorities, track open items, and ensure follow-through
Coordinate selected IT projects and operational improvements
Partner with Engineering, Security, and People on access, systems, integrations, devices, and employee lifecycle projects
Maintain IT processes, documentation, project plans, and escalation paths
Report to the Manager, Legal Ops & Compliance

Requirements

What you’ll need

1–3 years of experience in legal operations, business operations, or program coordination
Experience owning a recurring process or project from beginning to end and explaining what improved
Experience building forms, automations, templates, dashboards, or knowledge systems
Comfortable working with SaaS tools, permissions, integrations, provisioning, and operational workflows
Ability to coordinate external service providers and internal stakeholders without formal authority
Ability to manage timelines, owners, dependencies, and follow-ups
Clear writing and ability to make complex processes easy to understand and follow
Sound judgment about what can be resolved and what requires immediate escalation
Daily use of AI tools, testing outputs and iterating
Ability to document and templatize recurring work
Strong attention to detail and ability to protect sensitive information
Ability to work with ambiguity and create structure
Nice to have: startup or high-growth SaaS experience
Nice to have: Notion or company-wide knowledge-management platform administration
Nice to have: experience coordinating with an external IT provider
Nice to have: experience across Legal, Engineering, Security, People, or Finance
Nice to have: vendor RFP or software-selection experience
Nice to have: procurement, vendor management, or contract workflow experience
Nice to have: AI-supported workflows, prompts, skills, or intake tools
Nice to have: light automation and analysis using Zapier, spreadsheets, or reporting platforms
Legally authorized to work in the United States or Canada

Benefits

Comp & perks

Offers equity
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Retirement plan
Parental leave
Up to $3,000/year for job-related learning and development
DoorDash credits for breakfast, lunch, and dinner
15 PTO days plus 5 sick days, with opportunities to accrue more
15 company holidays plus 3 additional “Me Days”
$500 home office setup allowance for new hires
$50/month cell phone reimbursement
Relocation support
Up to 10% travel for team members without an office
Regular coworking sessions, customer dinners, team and company offsites