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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in overseeing the student admission process, providing counseling, and managing communications effectively. Proficient in Microsoft Office Suite and CRM tools, with strong customer service and consultative sales skills.
Highest-signal resume keywords
Bachelor's DegreeCustomer ServiceConsultative SalesMicrosoft Office SuiteCRM Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer ServiceConsultative SalesAccount ManagementComputer LiteracyTime Management
Soft Skills
Clear CommunicationSelf-MotivatedEmotional IntelligenceEmpathy
Tools & Technologies
Microsoft Office SuiteCRM Tools
Industry Keywords
Student Admission ProcessProspective StudentsInstitutional Enrollment GrowthPartner Relationships
About the role
Key responsibilities & impact- Oversee the student admission process for Occupational Therapy Assistant students
- Guide prospective college students from requesting information through their first day of class
- Manage phone calls, emails, meetings, trainings, and coaching sessions
- Provide counseling to prospective students through in-person, phone, and email channels
- Champion the University mission and promote student success and institutional enrollment growth
- Develop and nurture partner relationships
- Work autonomously and collaboratively with teams, leadership, and partner universities
- Complete tasks efficiently and effectively while working from home or in the office
Requirements
What you’ll need- Bachelor’s degree required; candidates without a degree may ask about the degree requirement and employee education benefits
- Demonstrated success in customer service, consultative sales, or account management
- Outstanding time management skills and ability to prioritize competing priorities
- Clear communication skills in person, in writing, and on the phone
- Self-motivated to learn and implement feedback
- High emotional intelligence and ability to demonstrate empathy
- Computer literacy
- Proficiency in Microsoft Office Suite required
- Relevant, industry-related professional experience is a bonus
- Experience working with CRM tools is a bonus
Benefits
Comp & perks- Ask about employee education benefits
- Extensive training with team and management support
- Structured professional development plans and opportunities
- Outstanding benefits and work perks
- Collaborative and supportive team environment
- Stable income with a good salary
