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GDT - General Datatech

Sales Support Specialist

GDT - General Datatech

. Support assigned Account Executives throughout the full sales lifecycle, including pre- and post-sales activities .

Posted 10/28/2026full-timeRemote • New Jersey • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the sales lifecycle, including quote configuration, RFQ/RFP documentation, and customer service. Proficient in Salesforce and Microsoft Office, with strong organizational and problem-solving skills to support sales operations and customer engagement.

Highest-signal resume keywords
Salesforce ManagementRFQ/RFP DocumentationCustomer Service OrientationMicrosoft Office ProficiencyProblem-Solving Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Quote ConfigurationSales Order CompletionPricing ComparisonBill of Materials DevelopmentReturn Material Authorization ProcessingExpense ReportingCommission ReportingData TrackingOpportunity Scoping
Soft Skills
Strong Work EthicExcellent Telephone EtiquetteHighly OrganizedDetail-OrientedFlexible and Adaptable
Tools & Technologies
SalesforceSAPMicrosoft OfficeExcel
Industry Keywords
Sales LifecycleCustomer EngagementComplianceLogistics CoordinationVendor Communication

About the role

Key responsibilities & impact
  • Support assigned Account Executives throughout the full sales lifecycle, including pre- and post-sales activities
  • Develop and manage quote configurations for accurate integration into Salesforce
  • Assist with RFQ/RFP documentation, deal reviews, sales order completion, deal registration, and RFQ entry
  • Communicate with partners, vendors, and suppliers regarding pricing, discounts, and product availability
  • Conduct pricing comparisons using historical data to support strategic quoting decisions
  • Engage engineers and solution architects in bill of materials development and opportunity scoping
  • Coordinate with logistics and purchasing teams to provide customer and implementation-team tracking information
  • Process and track return material authorizations
  • Prepare and submit expense, aging, and commission reports
  • Maintain accurate internal and customer-facing records, including GDTiQ opportunity details and tracking spreadsheets
  • Assist with onboarding new customers, partners, and vendors while ensuring compliance with internal processes and documentation standards
  • Provide day-to-day post-sales facilitation and exceptional customer service

Requirements

What you’ll need
  • Strong customer service orientation and excellent telephone etiquette
  • Microsoft Office required
  • SAP preferred
  • Ability to handle and prioritize multiple tasks simultaneously in a fast-paced, high-pressure environment
  • Basic Excel knowledge
  • Strong problem-solving skills
  • Highly organized, detail-oriented, flexible, and adaptable
  • Professional demeanor
  • Positive attitude and strong work ethic

Benefits

Comp & perks
  • Career development opportunities
  • Access to cutting-edge technology
  • Collaborative environment
  • People-first, inclusive culture
  • Opportunities for growth and innovation
  • Recognition for contributions