GDT - General Datatech

Solutions Engineer

• Lead customer discovery sessions, technical workshops, assessments, and security roadmap discussions
• Design secure network, data center, cloud, and hybrid infrastructure architectures
• Apply expertise across firewalls, perimeter security, intrusion prevention, security monitoring and SIEM, vulnerability management, IAM, risk management, and secure network architecture
• Develop Cisco-focused security recommendations, solution designs, bills of material, demonstrations, and technical RFP responses
• Support Cisco security sales motions, including secure networking, next-generation firewall refresh, SASE, and security for AI and data center environments
• Partner with Cisco sellers and Systems Engineers to build qualified pipeline, improve technical win rates, and support customer adoption
• Translate technical recommendations into business value, risk reduction, and operational outcomes
• Contribute to project scoping, statements of work, customer presentations, and handoff to delivery teams

Solutions Architect – Security

Customer Support

• Support assigned Account Executives throughout the full sales lifecycle, including pre- and post-sales activities
• Develop and manage quote configurations for accurate integration into Salesforce
• Assist with RFQ/RFP documentation, deal reviews, sales order completion, and deal registration
• Communicate with partners, vendors, and suppliers to confirm pricing, discounts, and product availability
• Conduct pricing comparisons using historical data to support strategic quoting decisions
• Engage engineers and solution architects in BOM development and opportunity scoping
• Coordinate with logistics and purchasing teams to provide tracking information
• Process and track return material authorizations (RMAs)
• Prepare and submit expense reports, aging reports, commission reports, and other documentation
• Maintain internal and customer-facing records, including updating GDTiQ and tracking spreadsheets
• Assist with onboarding new customers, partners, and vendors while ensuring compliance with internal processes

Solutions Architect – Security

Sales Support Specialist