Sales Support Specialist

GDT - General Datatech

. Support assigned Account Executives throughout the full sales lifecycle, including pre- and post-sales activities .

Posted 9/24/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service orientation and problem-solving abilities while managing the sales lifecycle, including quote configuration and documentation. Proficient in Microsoft Office and capable of coordinating with various teams to ensure compliance and effective communication.

Highest-signal resume keywords

Salesforce IntegrationRFQ/RFP DocumentationCustomer Service OrientationMicrosoft Office ProficiencyProblem-Solving Ability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quote ConfigurationSales Order CompletionPricing ComparisonBOM DevelopmentReturn Material Authorization ProcessingExpense Report PreparationAging Report PreparationCommission Report PreparationTracking Spreadsheet ManagementBasic Excel Knowledge

Soft Skills

Excellent Telephone EtiquetteTeam-OrientedFlexibleAdaptableDetail-Oriented

Tools & Technologies

SalesforceSAPMicrosoft OfficeGDTiQ

Industry Keywords

Sales LifecycleCustomer OnboardingComplianceLogistics CoordinationVendor Communication

About the role

Key responsibilities & impact

Support assigned Account Executives throughout the full sales lifecycle, including pre- and post-sales activities
Develop and manage quote configurations for accurate integration into Salesforce
Assist with RFQ/RFP documentation, deal reviews, sales order completion, and deal registration
Communicate with partners, vendors, and suppliers to confirm pricing, discounts, and product availability
Conduct pricing comparisons using historical data to support strategic quoting decisions
Engage engineers and solution architects in BOM development and opportunity scoping
Coordinate with logistics and purchasing teams to provide tracking information
Process and track return material authorizations (RMAs)
Prepare and submit expense reports, aging reports, commission reports, and other documentation
Maintain internal and customer-facing records, including updating GDTiQ and tracking spreadsheets
Assist with onboarding new customers, partners, and vendors while ensuring compliance with internal processes

Requirements

What you’ll need

Strong customer service orientation and excellent telephone etiquette
Microsoft Office required; SAP preferred
Ability to handle and prioritize multiple tasks simultaneously in a fast-paced, high-pressure environment
Team-oriented, flexible, and adaptable
Positive attitude and strong work ethic
Highly polished and professional demeanor
Self-starter and detail-oriented
Basic Excel knowledge
Problem-solving ability

Benefits

Comp & perks

Career development opportunities
Access to cutting-edge technology
Collaborative environment
People-first, inclusive culture
Employee recognition for contributions