Biomedical Field Service Representative

GE HealthCare

. Evaluate, diagnose, repair, and perform planned maintenance on biomedical equipment at customer facilities .

Posted 11/12/2026full-timeWindsor • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in evaluating, diagnosing, and repairing biomedical equipment while ensuring compliance with safety and quality standards. Proficient in maintaining customer relationships and delivering service aligned with healthcare contracts and objectives.

Highest-signal resume keywords

Biomedical Equipment RepairCustomer Relationship ManagementQuality and Compliance TrainingTechnical Knowledge of Medical EquipmentProficient Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Biomedical Engineering TechnologyPlanned MaintenanceAnesthesia EquipmentVentilator EquipmentPatient Monitoring SystemsCorrective MaintenancePreventive MaintenanceMechanical Problem SolvingDatabase SystemsAsset Management Systems

Soft Skills

Problem-Solving SkillsCommunication SkillsTeam CollaborationProactive ApproachCustomer Satisfaction Focus

Tools & Technologies

MS OfficeMechanical ToolsCalibration EquipmentComputer-Based ApplicationsNetworking Knowledge

Certifications & Qualifications

Advanced Diploma in Biomedical Engineering TechnologyCertification by the International Certification Commission (ICC) as a CBET(c)Valid Ontario Driver’s License

Industry Keywords

Quality and Environment, Health & Safety (EHS)CSA StandardsCustomer Facility ProgramsHealthcare ContractsBiomedical Equipment Standards

About the role

Key responsibilities & impact

Evaluate, diagnose, repair, and perform planned maintenance on biomedical equipment at customer facilities
Perform safety/environmental inspections and maintain effective customer relations
Follow GE HealthCare policies, procedures, hospital protocols, and contractual quality metrics
Communicate daily with customers to ensure resolution and appropriate follow-up
Deliver service in accordance with GE HealthCare/customer facility contracts and support business objectives
Work as part of the local team to provide service delivery to accounts in the assigned area or region
Share on-call / pager responsibilities
Document repair actions and submit reports/summaries according to schedule
Maintain approved parts inventory and manage service delivery processes
Care for spare parts, tools, and test equipment, including required calibration
Maintain technical knowledge of current standards, codes, and procedures for safe and effective medical equipment use
Comply with Quality and Environment, Health & Safety (EHS), GE HealthCare, and customer policies
Complete assigned Quality and Compliance training within deadlines
Identify and report customer quality or compliance concerns to the Quality Organization
Support initiatives to improve customer satisfaction and Net Promoter Score
Perform other related duties, including active participation in customer committees
Maintain dialysis equipment if certified to do so
Provide clinical input to users for evaluations and purchase decisions

Requirements

What you’ll need

Advanced Diploma in Biomedical Engineering Technology / Engineering (minimum 3 years)
Eligible for or working towards Certification by the International Certification Commission (ICC) as a CBET(c)
Ability to repair and perform planned maintenance on basic biomedical or electronic equipment, including anesthesia and ventilator equipment, bedside and central monitoring, biomedical equipment asset management systems, patient monitor information and database systems, and physiological measurement devices
Proficient computer skills, including functional knowledge of common business software such as MS Office
Basic networking / IT infrastructure knowledge
Experience using mechanical tools and understanding basic mechanical problems
Previous experience developing and maintaining good customer relationships
Valid Ontario driver’s license
Proactive approach to problem resolution
Excellent problem-solving skills and ability to think innovatively and independently
Commitment to maintaining/enhancing professional competence through continuing education
Ability to maintain skills in a fast-paced environment
Ability to work collaboratively within a team and adhere to accepted standards of personal conduct
Strong written and oral communication skills, including explaining technical issues to customers in an easy-to-understand manner
Ability to interface with all levels of management
Ability to quickly learn and utilize corporate or computer-based applications
Ability to maintain a clean work area
Ability to perform corrective and preventive maintenance according to manufacturer specifications, policies, procedures, and CSA Standards
Ability to maintain department activity records and open and close work requisitions on a computer
In-depth knowledge of Customer Facility Programs

Benefits

Comp & perks

Full-time employment
COVID-19 vaccination requirement for employees providing products or services to GE Healthcare customer facilities
No relocation assistance provided