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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in evaluating, diagnosing, and repairing biomedical equipment while ensuring compliance with safety and regulatory standards. Strong communication skills facilitate effective customer interactions and team collaboration.
Highest-signal resume keywords
Biomedical Equipment RepairCustomer Relationship ManagementRegulatory ComplianceTechnical DocumentationTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electrical EngineeringBiomedical EngineeringMechanical EngineeringMedical Equipment ServicingSafety InspectionsPlanned MaintenanceAnalytical SkillsTechnical CommunicationParts Inventory ManagementCalibration
Soft Skills
Effective CommunicationProblem-SolvingCustomer Satisfaction FocusTeam CollaborationInstruction and Guidance
Industry Keywords
Health and Human ServicesEnvironmental Health and SafetyQuality ComplianceHospital ProtocolsGE Policies
About the role
Key responsibilities & impact- Respond to service calls for customer biomedical equipment
- Evaluate, diagnose, repair, and perform planned maintenance on progressively complex biomedical equipment
- Perform safety and environmental inspections and maintain customer relationships
- Follow and guide others on GE policies, procedures, hospital protocols, and documentation
- Communicate and partner effectively with teammates and colleagues
- Maintain proactive daily customer communications, resolution follow-up, and customer satisfaction
- Implement GE/customer facility contracts in support of business goals
- Lead, instruct, and assist technicians with basic and complex repairs
- Provide efficient service delivery to accounts within the assigned area
- Share on-call/pager responsibilities
- Document repair actions and submit scheduled reports and summaries
- Care for and calibrate spares, tools, and test equipment
- Maintain approved parts inventory
- Manage vendors’ service delivery processes in compliance with GE policies
- Maintain technical knowledge of standards, codes, and procedures for safe and effective medical equipment use
- May serve as Site Leader, directing technicians and participating in customer account activities
- Meet Health and Human Services, Environment Health and Safety, regulatory, quality, and compliance requirements
- Complete required quality and compliance training and report customer quality or compliance concerns
Requirements
What you’ll need- Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment; OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment; OR High School Diploma/GED and 4+ years of experience servicing medical equipment
- Analytical and communication skills with the ability to communicate technical issues to customers in an easy-to-understand manner
- Legal authorization to work in the U.S.; employment visa sponsorship is not available
- Successful completion of GEHC’s standard background check, including a post-offer drug test
- Compliance with customer access policies, including required immunizations and possible additional drug tests or background checks
- Willingness to work after hours or a rotating on-call schedule, including weekends
- Ability to lift, carry, push, and pull up to 35 lbs. unassisted
- Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods
- Ability to reach at, above, and below shoulder level; flex/extend neck; and use good hand and finger dexterity
- Required vision abilities may include color, close, distance, peripheral, and depth perception
Benefits
Comp & perks- Professional development
- Challenging careers
- Competitive compensation
- Relocation assistance
- Career opportunities
- Supportive culture focused on care, collaboration, and support