Clinical Application Support Specialist II

GE HealthCare

. Learn specialized industry-specific software and apply this knowledge to support MIM customers .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,400 - $105,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer service and product training within the healthcare sector, particularly in radiation therapy and oncology. Proficient in utilizing specialized software to enhance customer satisfaction and operational efficiency.

Highest-signal resume keywords

Customer ServiceClinical ExperienceRadiation TherapyAnalytical SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Specialized Software KnowledgeProduct TrainingRemote Technology UtilizationOperational ImprovementConfiguration Management

Soft Skills

Organizational SkillsTime ManagementActive ListeningEmpathyCritical Thinking

Certifications & Qualifications

BS RT (T)CMD Certification

Industry Keywords

Radiation OncologyClinical SupportHealthcareCustomer SatisfactionTeam Collaboration

About the role

Key responsibilities & impact

Learn specialized industry-specific software and apply this knowledge to support MIM customers
Provide customer service and product training to hospitals, clinicians, and clinical staff
Facilitate training sessions for team members and cross-functional teams
Use remote technologies to diagnose and resolve customer concerns and guide customers in optimal software utilization
Ensure customer satisfaction throughout the support journey
Collaborate with team members and departments to find solutions outside the role’s area of expertise
Share product insights with MIM’s product, quality, and management teams to improve software and customer experience
Contribute to departmental operational improvement initiatives
Serve as the first point of contact for customer inquiries, software issues, and configuration requests

Requirements

What you’ll need

Background in radiation therapy, dosimetry, or support capacity for radiation oncology preferred
3+ years of clinical or medical experience
BS RT (T) or CMD Certification preferred but not required
Strong written and verbal communication skills
Strong organizational and time management skills
Ability to actively listen and anticipate customer needs with an empathetic mindset
Strong analytical and critical thinking skills
Ability to work with a flexible schedule
Must be legally authorized to work in the United States
GE HealthCare will not sponsor employment visas now or in the future
Successful completion of a drug screen, as applicable

Benefits

Comp & perks

Medical, dental, and vision insurance
Paid time off
401(k) plan with employee and company contribution opportunities
Life, disability, and accident insurance
Tuition reimbursement
Professional development
Competitive compensation
Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Relocation assistance not provided