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Clinical Applications Specialist, ANZ
GE HealthCare. Provide formal technical and clinical support during the sales process within Australia & New Zealand .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical PET/Hybrid CT scanning and provides comprehensive technical and clinical support throughout the sales process. Excels in customer relationship management, training delivery, and effective communication with diverse stakeholders.
Highest-signal resume keywords
Bachelor Of Applied Science In Nuclear MedicineClinical PET/Hybrid CT Scanning SkillsCurrent AHPRA RegistrationEPA Licenses S14, IA 27, IA16 Or IA16DMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical PET/Hybrid CT ScanningProduct DemonstrationsPost-Installation Applications TrainingTechnical Data InterpretationAnalytical Problem SolvingCustomer SupportTraining DevelopmentConflict ResolutionSolution-Based Sales ProcessClinical Experience
Soft Skills
Exceptional CommunicationInterpersonal SkillsTeam CollaborationSelf-MotivationCustomer Satisfaction Mindset
Tools & Technologies
GE ProductsClinical Applications SoftwareEducational Training ToolsSales Support ToolsMicrosoft Office Suite
Certifications & Qualifications
Current AHPRA RegistrationEPA Licenses S14, IA 27, IA16 Or IA16D
Industry Keywords
Nuclear MedicineClinical TrialsCustomer Relationship ManagementHealthcare SalesTrade Shows
About the role
Key responsibilities & impact- Provide formal technical and clinical support during the sales process within Australia & New Zealand
- Deliver product demonstrations and educational sessions, including clinical trial support
- Provide post-installation applications training and support
- Provide ongoing post-sale customer support, including on-site clinical in-servicing and go-live support
- Provide expertise from product demonstrations through implementation and ongoing support
- Develop, coordinate, and deliver product training to customers
- Build and maintain solid customer relationships
- Become a recognized expert in product and clinical technical competencies
- Answer questions concerning software and clinical applications
- Produce post-training reports and provide regular feedback on customer satisfaction and needs
- Assist the sales team with sales, marketing, and customer service strategies
- Improve customer satisfaction and install-base retention through continuing education on equipment utilization
- Support trade shows and professional conferences with educational training
Requirements
What you’ll need- Bachelor of Applied Science in Nuclear Medicine
- EPA licenses S14, IA 27, IA16 or IA16D or equivalent
- Current AHPRA registration
- Demonstrated skills in clinical PET/Hybrid CT scanning on current products / platforms
- Ability to interpret and translate complex technical data and systems
- Strong analytical and problem solving skills
- Ability to work in a team environment
- Exceptional communication and well-developed interpersonal skills
- Proficiency in Microsoft Office Suite products
- Willingness to travel extensively within the specified geographic region and to nationwide sales meetings and tradeshows
- Strong presentation skills preferred
- Ability to understand and present complex material in understandable terms
- Ability to communicate effectively with external customers, global counterparts, and team members
- Ability to manage and resolve conflict, communicate issues, and propose solutions
- Professional business acumen and experience in a solution-based sales process preferred
- Self-motivated and willing to take initiative
- Team-oriented with a customer satisfaction mindset
- Ability to multi-task and manage multiple priorities
- Willingness to adapt to changing work environments
- Clinical experience in a large hospital/university setting preferred
- Three or more years of demonstrated clinical scanning skills in the specific modality preferred
- Current GE product experience desired
- Unrestricted working rights for Australia
- Willingness to undergo a background check including a police check
- Fully vaccinated for Covid-19
Benefits
Comp & perks- Competitive salary package including bonus + car allowance
- 5 weeks leave (ask about "take 5")
- Generous leave & family policies
- Long term career opportunities (locally and globally)
- Generous discounts for goods & services via our employee benefits program
- Flexible working options and flexible hours