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Clinical Applications Specialist, Contrast Media Delivery Solutions
GE HealthCare. Provide formal technical and clinical support during the sales process within a geographic region or product segment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Computed Tomography (CT) with a focus on clinical support, customer training, and compliance. Proven ability to enhance customer satisfaction through effective communication, problem-solving, and technical proficiency in medical equipment.
Highest-signal resume keywords
Computed Tomography (CT) CertificationClinical/Technical ExperienceContrast Media Delivery SolutionsMicrosoft Office Suite ProficiencyCustomer Training Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Scanning ProficiencyTechnical SupportProduct DemonstrationInstallation and TrainingQuality Management SystemCustomer ServiceSales SupportProcess ImprovementData Logging and TrackingCompliance Training
Soft Skills
Effective CommunicationPresentation SkillsInterpersonal SkillsProblem-Solving SkillsSelf-Motivation
Tools & Technologies
Contrast Media Power InjectorsSalesforce (SFDC)Training SoftwareCustomer Relationship Management (CRM) Tools
Certifications & Qualifications
ARRT CertificationCT CertificationContinuing Education Credits
Industry Keywords
Clinical SupportCustomer SatisfactionHealthcare ComplianceMedical Equipment UtilizationQuality Assurance
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Provide formal technical and clinical support during the sales process within a geographic region or product segment
- Provide pre-sale product demonstrations and clinical trial support
- Provide post-sale installation, training, and customer service activities
- Provide ongoing customer support, including on-site clinical in-servicing and go-live support
- Demonstrate product features, potential uses, capabilities, and benefits to customers
- Develop, coordinate, and deliver customer training on software, applications, and equipment use
- Monitor customer installations within the assigned territory or region
- Improve customer satisfaction and socket retention through continuing education on equipment utilization
- Support trade shows and professional conferences through product demonstrations, promotion, and customer training
- Assist the sales team with sales, marketing, and customer service strategies
- Produce post-training reports and provide feedback on customer satisfaction and needs
- Log and track USCAN queries in coordination with opportunities in SFDC
- Comply with privacy, anti-competition, environmental health, quality, compliance, and applicable legal policies
- Complete required Quality & Compliance training
- Identify and report quality or compliance concerns and take corrective action
- Drive continuous improvement of related processes, work instructions, procedures, and the Quality Management System
Requirements
What you’ll need- Current ARRT and (CT) Computed Tomography Certifications
- Current continuing education credits
- Minimum of 4 years of clinical/technical experience following certification, with demonstrated clinical/technical skill in Computed Tomography (CT)
- Experience in the contrast media delivery solutions field, specifically contrast media power injectors
- Required active professional clinical/technical certifications/registries necessary to image live patients in a clinical setting
- Demonstrated current basic clinical scanning proficiencies on current products/platforms
- Proficiency in Microsoft Office Suite products
- Willingness to travel extensively within the specified geographic region and to nationwide sales meetings and tradeshows
- Willingness to submit to a driving record check when operating a vehicle for company business
- Ability to communicate effectively using the local language
- Strong presentation skills
- Ability to understand and present complex material in understandable terms
- Demonstrated interpersonal and communication skills
- Solid problem-solving skills
- Proven professional business acumen
- Self-motivation and initiative
- Ability to work in a team-oriented, customer-satisfaction-focused environment
- Ability to multitask and manage multiple priorities
- Willingness to adapt to changing work environments
- Legally authorized to work in the United States; employment visa sponsorship is not available
- Successful completion of a drug screen, as applicable
Benefits
Comp & perks- Medical, dental, and vision insurance
- Paid time off
- 401(k) plan with employee and company contribution opportunities
- Life, disability, and accident insurance
- Tuition reimbursement
- Professional development
- Challenging careers
- Competitive compensation
- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
- Relocation assistance not provided