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Clinical Education Specialist
GE HealthCare. Schedule and implement customer training and education for internal and external customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ultrasound products and clinical applications, providing training and technical leadership to enhance customer satisfaction and support sales initiatives. Proficient in collaborating with cross-functional teams and mentoring peers while managing multiple priorities in a healthcare environment.
Highest-signal resume keywords
Registered Diagnostic Medical Sonographer (RDMS)Ultrasound Imaging TechniquesCustomer Training and EducationClinical and Technical LeadershipCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Ultrasound Anatomy2D Imaging3D ImagingDoppler ImagingColor Flow ImagingCross-Sectional Anatomy KnowledgeClinical Trials ParticipationProduct DemonstrationMarket Development ActivitiesCustomer Satisfaction Monitoring
Soft Skills
Conflict ResolutionCustomer Satisfaction MindsetTeam OrientationMultitaskingCommunication
Tools & Technologies
Microsoft Office SuiteUltrasound Equipment
Certifications & Qualifications
Registered Vascular Technologist (RVT)
Industry Keywords
Healthcare EnvironmentUrologySurgical UltrasoundPoint of Care UltrasoundColorectal Ultrasound
About the role
Key responsibilities & impact- Schedule and implement customer training and education for internal and external customers
- Act as consultant and technical expert on ultrasound products, including BK Fusion and other ultrasound platforms
- Provide technical and clinical leadership during the sales process by demonstrating product features, capabilities, and benefits
- Provide input on customer needs in new and existing markets and participate in market development activities
- Develop, coordinate, and deliver product training on applications and equipment use
- Monitor customer installations to improve customer satisfaction and maintain relationships
- Prepare site visit and demo reports and provide feedback on customer satisfaction and product needs
- Provide clinical and technical expertise at regional and national customer events
- Support trade shows and professional conferences through product demonstrations, promotions, and customer training
- Participate in clinical trials, validation programs, research events, and education events
- Mentor field team members with clinical, technical, and professional guidance
- Assist sales teams with sales, marketing, and customer service strategies
- Collaborate with CES, service, marketing, and sales teams to align activities with business objectives
- Share best practices and assimilate new hires into the organization
- Submit demo, schedule, site visit, statistics, reports, forms, and expense information to management in a timely manner
- Assist with system software enhancements, upgrades, and updates
- Travel extensively within the assigned region, including overnight and weekend travel and travel to U.S. and Canadian meetings and trade shows
Requirements
What you’ll need- Bachelor’s degree and a minimum 2 years of experience in a healthcare environment; OR Associate’s degree and a minimum 4 years of experience in a healthcare environment
- Must reside in the greater Charlotte, North Carolina region, with reasonable proximity to a major airport
- Registered Diagnostic Medical Sonographer (RDMS) or Registered Vascular Technologist (RVT)
- Minimum 3 years of related urology, surgical, point of care, or colorectal ultrasound experience
- Knowledge of cross-sectional anatomy, ultrasound anatomy, physiology, pathology, and safety aspects of diagnostic ultrasound
- Skilled in 2D, 3D, Doppler, and color flow imaging
- Ability to work from home in a dedicated, distraction-free office with high-speed internet
- Ability to lift and move up to 30 pounds and push and pull wheeled ultrasound equipment unassisted
- Ability to travel up to 80% in the assigned regional geographical area, including up to 3 overnight stays per week and weekends as needed
- Legal authorization to work in the U.S.; employment visa sponsorship is not available
- Computer proficiency with Microsoft Office Suite
- Must complete company annual training modules
- Ability to collaborate with cross-functional teams, internal and external customers, and global counterparts
- Ability to manage and resolve conflict, communicate issues, and propose solutions
- Ability to identify opportunities for improvement and take action
- Ability to multitask and manage multiple priorities
- Team orientation with a customer satisfaction mindset
Benefits
Comp & perks- Company vehicle
- Company-sponsored professional development
- Competitive compensation
- Relocation assistance
- Great work environment
- Challenging careers
- Annual training modules
- Home office work arrangement
- Equal Opportunity Employer
- Drug screen as applicable
- Potential customer vaccination mandates may apply to certain employees