Contract Operations Support Specialist

GE HealthCare

. Implement and maintain independent customer and Group Purchasing Organization (GPO) agreements .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $78,400 - $117,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in contract administration, customer account setup, and process improvement initiatives, with a strong focus on operational excellence and data accuracy. Proficient in managing cross-functional collaborations and supporting system enhancements to drive efficiency and compliance.

Highest-signal resume keywords

Contract AdministrationUser Acceptance Testing (UAT)Process ImprovementSAP ProficiencyGPO Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract ImplementationQuality Control ReviewsData GovernanceOperational Processes ManagementDocument Management

Soft Skills

Effective CommunicationAnalytical SkillsProblem-Solving SkillsOrganizational SkillsAttention to Detail

Tools & Technologies

SAPDocuSignMicrosoft OfficeEnterprise Applications

Industry Keywords

Group Purchasing Organization (GPO)Healthcare ContractingCommercial OperationsVendor OnboardingProcess Optimization

About the role

Key responsibilities & impact

Implement and maintain independent customer and Group Purchasing Organization (GPO) agreements
Perform quality control reviews of contract setup, pricing, and customer eligibility
Monitor and resolve contract implementation issues
Process New Account Request (NAR) workflows
Maintain accurate customer master data across applicable business systems
Coordinate account setup, maintenance, and data governance activities
Investigate and resolve customer and account-related discrepancies
Execute quality control processes for data accuracy, contract compliance, and operational consistency
Identify process gaps and recommend efficiency, standardization, and customer-experience improvements
Support audits, documentation reviews, and process governance activities
Participate in cross-functional initiatives, process improvement efforts, and system enhancement projects
Support requirements gathering, testing, UAT, training, implementation, and post-launch activities
Contribute to Lean, Kaizen, and operational excellence initiatives
Partner with Commercial Sales, Commercial Operations, Customer Service, Contracting, GPO Administration, and Business Process Excellence teams
Provide operational support, issue resolution, and contract administration expertise
Collaborate across teams to execute customer agreements and support strategic business objectives

Requirements

What you’ll need

Effective communicator with experience partnering with multiple stakeholders to resolve issues and support customers
Experience supporting system enhancements, User Acceptance Testing (UAT), process improvements, and operational excellence initiatives focused on efficiency and standardization
Strong organizational, analytical, and problem-solving skills with high attention to detail and ability to manage competing priorities
Proficiency with SAP, DocuSign, Microsoft Office, and other enterprise applications
Ability to support planning, testing, training, implementation, and ongoing process optimization
Proven ability to manage operational processes such as vendor onboarding, account maintenance, and mailbox management
Bachelor's degree or Associate’s degree with equivalent work experience preferred
Experience in contract administration, commercial operations, customer support, or related business functions
Knowledge of contract implementation, customer account setup, process improvements, audits, and managing multiple priorities
Experience implementing customer agreements and pricing programs while ensuring accuracy and compliance
Knowledge of quality control reviews, document management, approval workflows, and electronic records administration
Experience with GPOs, healthcare contracting, wholesaler operations, or commercial operations processes preferred
Project management experience preferred
Legally authorized to work in the United States
Must complete a drug screen, as applicable
Must not require employment visa sponsorship now or in the future

Benefits

Comp & perks

Medical, dental, and vision insurance
Paid time off
401(k) plan with employee and company contribution opportunities
Life, disability, and accident insurance
Tuition reimbursement
Professional development
Competitive compensation
Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Great work environment
Relocation assistance not provided