Customer Service Engineer

GE HealthCare

. Maintain all models specific to Multi-Modality Equipment in the assigned area .

Posted 10/26/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting complex multi-symptom problems related to Multi-Modality Equipment, while maintaining strong customer relationships and effective communication. Capable of executing administrative tasks and documentation with precision and timeliness.

Highest-signal resume keywords

Field Experience in CT/Cathlab ModalityStrong Oral and Written Communication SkillsDocumentation and Planning SkillsCustomer Relationship ManagementProblem-Solving and Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong Oral CommunicationStrong Written CommunicationCollaborationProblem-Solving

Industry Keywords

Multi-Modality EquipmentField Modification InstructionsPrevent to Maintain ServiceTotal System-Level TroubleshootingConceptual KnowledgeBusiness KnowledgeCustomer Interface

About the role

Key responsibilities & impact

Maintain all models specific to Multi-Modality Equipment in the assigned area
Perform total system-level troubleshooting on complex multi-symptom problems
Complete all administration tasks on time
Ensure timely completion of FMIs (Field Modification Instructions) and PMS (Prevent to Maintains Service) inspection documentation for assigned accounts
Develop conceptual knowledge of the professional discipline
Apply general business knowledge developed through education or past experience
Resolve issues using established procedures and consult supervisors or senior team members for issues outside defined instructions or parameters
Collaborate with others to solve issues
Develop strong customer relationships and serve as the interface between the customer and GE
Exchange technical information, ask questions, and check for understanding

Requirements

What you’ll need

3 plus years of field experience in CT/Cathlab Modality is preferred
Knowledge level comparable to a Bachelor's degree from an accredited university or college, or a high school diploma with relevant experience
Strong oral and written communication skills
Ability to document, plan, market, and execute programs

Benefits

Comp & perks

Relocation Assistance Provided
Salary and benefits package
Career opportunities
Culture that fosters care, collaboration and support