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Customer Service Engineer
GE HealthCare. Perform services and maintenance activities at customer sites/properties .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in onsite machining, NDT, blading, winding, critical welding, and generator diagnostics, while effectively collaborating with customers and team members to resolve issues and maintain strong relationships.
Highest-signal resume keywords
Onsite MachiningNDTBladingWindingCritical Welding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Generator DiagnosticsPreventive MaintenanceRemedial MaintenanceConstruction SupervisionCommissioning
Soft Skills
CollaborationCustomer Relationship DevelopmentProblem Solving
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Field ServicesEngineering DecisionsTechnical Information Exchange
About the role
Key responsibilities & impact- Perform services and maintenance activities at customer sites/properties
- Contribute to, maintain, repair, and refurbish sold or existing products
- Perform preventive and remedial maintenance services
- Perform onsite life extensions, repairs, and inspection-related service activities for installed fleets
- Supervise construction and commissioning of new and existing equipment at customer sites
- Perform onsite machining, NDT, blading, winding, critical welding, and generator diagnostics
- Consult supervisors or senior team members on issues outside defined instructions or parameters
- Collaborate with others to solve issues
- Develop customer relationships and act as the interface between customers and GE
- Exchange technical information, ask questions, and check for understanding
Requirements
What you’ll need- Degreed engineer
- Knowledge level comparable to a Bachelor's degree from an accredited university or college, or a high school diploma with relevant experience
- 5+ years of experience in Services and Field Services
- Basic experience in Services & Field Services
- Knowledge of onsite machining, NDT, blading, winding, critical welding, and generator diagnostics
- Ability to make engineering decisions
- Ability to resolve issues using established procedures
- Ability to collaborate with others and develop strong customer relationships
- For customer-facing roles, ability to serve as the interface between customer and GE and exchange technical information
Benefits
Comp & perks- Relocation Assistance Provided
- Salary and benefits package
- Career opportunities
- Culture that fosters care, collaboration and support