Field Service Engineer

GE HealthCare

. Perform on-time and accurate Preventative Maintenance, Field Modification Instructions, and/or Instrument Service Information tasks .

Posted 11/10/2026full-timeTulsa • Oklahoma • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Preventative Maintenance and troubleshooting of electronic equipment, with strong customer service skills and the ability to manage service records effectively. Holds a relevant degree or equivalent experience, and is capable of engaging in sales opportunities while maintaining compliance with safety and access policies.

Highest-signal resume keywords

Preventative MaintenanceTroubleshootingCustomer ServiceElectrical EngineeringSales Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceTroubleshootingEquipment InstallationService RepairCustomer Service LogsRepair Parts ManagementWeb ApplicationsMicrosoft SuiteElectrical EngineeringBiomedical Engineering

Soft Skills

CommunicationCustomer Relationship BuildingProblem SolvingTeam CollaborationAdaptability

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Field Modification InstructionsInstrument Service InformationGEHC Escalation ProcessMarket TrendsCustomer Access Policies

About the role

Key responsibilities & impact

Perform on-time and accurate Preventative Maintenance, Field Modification Instructions, and/or Instrument Service Information tasks
Assist experienced field engineers with equipment installation
Support basic troubleshooting and service repair on designated equipment
Communicate with customers to ensure resolution and proper follow-up
Recommend value-added services to improve customer efficiency
Maintain customer service logs and internal service records
Order repair parts and manage cycle times
Use the GEHC escalation process and work with regional and national support on corrective action plans
Serve as a member of the account community for key accounts
Engage commercial counterparts, identify sales leads, and participate in sales opportunities
Build customer relationships and promote customer satisfaction
Monitor competitor information and market trends
Answer service calls independently within one year of employment

Requirements

What you’ll need

Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment
Experience with Web applications as well as Microsoft suite of products
Must comply with GEHC’s standard background check, including a post-offer drug test
Must comply with customer access policies, including required immunizations and additional drug tests or background checks when applicable
Must have and maintain a valid Driver’s License
Willingness to be available after hours or work a rotating on-call schedule, including weekends, as necessary
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods
Ability to reach at, above, and below shoulder level, flex/extend neck, and demonstrate good hand and finger dexterity
Required color, close, distance, peripheral, and depth vision abilities
Legally authorized to work in the United States
No employment visa sponsorship available

Benefits

Comp & perks

Professional development
Competitive compensation
Great work environment