Field Service Engineer 1

GE HealthCare

. Perform preventative maintenance, FMIs, and/or ISIs on life-changing medical equipment .

Posted 10/13/2026full-timeRemote • North Carolina • United StatesMid-LevelSenior💰 $60,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in servicing and maintaining medical equipment, particularly in Anesthesia, Diagnostic Cardiology, and Maternal Infant Care. Strong ability to build customer relationships and ensure satisfaction while adhering to compliance and safety standards.

Highest-signal resume keywords

Preventative MaintenanceMedical Equipment TroubleshootingCustomer Relationship ManagementElectrical Engineering DegreeMicrosoft Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceMedical Equipment TroubleshootingService RepairsInstallation SupportElectrical EngineeringBiomedical EngineeringMechanical EngineeringWeb ApplicationsCustomer Service Logs ManagementParts Ordering

Soft Skills

Customer CommunicationRelationship BuildingProblem SolvingTeam CollaborationAdaptability

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Anesthesia EquipmentDiagnostic Cardiology EquipmentMaternal Infant Care EquipmentComplianceGE HealthCare Behaviors

About the role

Key responsibilities & impact

Perform preventative maintenance, FMIs, and/or ISIs on life-changing medical equipment
Assist experienced field engineers with equipment installation
Support basic troubleshooting and service repairs on designated Anesthesia, Diagnostic Cardiology, and Maternal Infant Care equipment
Communicate with customers to ensure resolution, proper follow-up, and customer satisfaction
Maintain customer service logs and internal service records accurately and on time
Order repair parts and manage cycle times
Serve as a member of the account community for key accounts
Build and enhance customer relationships to become a perceived business partner
Answer service calls independently without assistance within one year of employment

Requirements

What you’ll need

Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participation in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment
Experience with web applications and Microsoft suite of products
Legal authorization to work in the U.S.; employment visa sponsorship is not available
Successful completion of GEHC’s standard background check, including a post-offer drug test
Compliance with customer access policies, including required immunizations and possible additional drug tests or background checks
Valid driver’s license
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods
Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity
Required color, close, distance, peripheral, and depth vision abilities
Willingness to work after hours or a rotating on-call schedule, including weekends, as necessary
Commitment to GE HealthCare behaviors: humility, trust, transparency, focus, ownership, and integrity

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Medical, dental, and vision insurance
Paid time off
401(k) plan with employee and company contribution opportunities
Life, disability, and accident insurance
Tuition reimbursement
Professional development opportunities
Relocation assistance
Competitive compensation
Great work environment
Challenging career opportunities
Flexible support through total rewards
Potential customer-provided vaccination coverage/requirements where applicable