Field Service Engineer

GE HealthCare

. Perform on-time and accurate Preventative Maintenance, FMIs, and/or ISIs .

Posted 9/30/2026full-timeUnited StatesMid-LevelSenior💰 $73,200 - $109,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Preventative Maintenance and troubleshooting of medical equipment, with strong customer service skills and the ability to build relationships with clients. Proficient in Electrical Systems and Microsoft applications, with a commitment to safety and compliance in the healthcare environment.

Highest-signal resume keywords

Preventative MaintenanceElectrical SystemsCustomer ServiceMedical Equipment ServicingMicrosoft Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceElectrical SystemsAC/DC CurrentsMedical Equipment ServicingTroubleshootingInstallationService RepairsCustomer Service LogsSales OpportunitiesRepair Parts Management

Soft Skills

Effective CommunicationTeam CollaborationCustomer Relationship Building

Tools & Technologies

Web ApplicationsMicrosoft Suite

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Biomedical EngineeringElectrical EngineeringMechanical EngineeringHealthcareVascular Equipment

About the role

Key responsibilities & impact

Perform on-time and accurate Preventative Maintenance, FMIs, and/or ISIs
Assist experienced field engineers with equipment installation
Work with experienced field engineers on troubleshooting and service repairs for designated equipment
Communicate and partner effectively with teammates and colleagues
Communicate with customers to ensure resolution and proper follow-up
Recommend value-added services to help customers operate more efficiently
Maintain customer service logs and internal service records
Order repair parts and manage cycle times
Use the GEHC escalation process and work with regional and national support on corrective action plans
Serve as a member of the account community for key accounts
Engage commercial counterparts, identify sales leads, participate in sales opportunities, and assist with revenue programs
Build customer relationships and become a perceived business partner
Monitor competitor information and market trends
Answer service calls independently within one year of employment
Work five 8-hour shifts in the Philadelphia Metro and Southern New Jersey service region

Requirements

What you’ll need

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and a minimum 4 years of experience servicing electronic equipment
Experience with Electrical Systems and/or AC/DC Currents
Experience with Web applications and Microsoft suite of products
Valid Driver's License required and must be maintained
Willingness to be available after hours or work a rotating On-Call schedule, including weekends, as necessary
Legal authorization to work in the U.S.; employment visa sponsorship is not available
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods
Ability to reach at, above, and below shoulder level, flex/extend neck, and demonstrate good hand and finger dexterity
Required vision abilities may include color, close, distance, peripheral vision, and depth perception
Experience servicing medical equipment, preferably vascular, is desired

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Medical, dental, and vision insurance
Paid time off
401(k) plan with employee and company contribution opportunities
Life, disability, and accident insurance
Tuition reimbursement
Professional development
Relocation assistance is not provided