Field Service Engineer

GE HealthCare

. Perform on-time and accurate preventative maintenance on one or more equipment modalities .

Posted 10/27/2026full-timePortland • Oregon • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates technical expertise in preventative maintenance and troubleshooting of electronic, electrical, and mechanical equipment, with a strong focus on customer service and relationship management. Capable of effectively communicating technical information and managing multiple priorities in a fast-paced environment.

Highest-signal resume keywords

Preventative MaintenanceTroubleshootingCustomer ServiceTechnical CommunicationDiagnostic Imaging

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electrical EngineeringBiomedical EngineeringMechanical EngineeringWeb ApplicationsMicrosoft SuiteEquipment InstallationService RepairsTechnical CapabilitiesIT NetworkingCustomer Service Logs

Soft Skills

CommunicationTeam CollaborationCustomer Relationship ManagementProblem SolvingTime Management

Tools & Technologies

GEHC Escalation ProcessService Information BulletinsField Modification Instructions

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Preventative MaintenanceDiagnostic ImagingCustomer SatisfactionSales OpportunitiesMarket Trends

About the role

Key responsibilities & impact

Perform on-time and accurate preventative maintenance on one or more equipment modalities
Follow Field Modification Instructions and Instrument Service Information bulletins
Work with experienced field engineers onsite and remotely to learn troubleshooting, repair, and equipment installation techniques
Assist with equipment installation
Perform basic troubleshooting and service repairs on designated equipment
Communicate and partner with teammates, colleagues, and customers
Recommend value-added services to improve customer business efficiency
Maintain customer service logs and internal service records
Order repair parts and manage cycle times
Use the GEHC escalation process and work with regional and national support on corrective action plans
Serve as a member of the account community for key accounts
Engage commercial counterparts, identify sales leads, and participate in sales opportunities including contract renewals
Promote and implement revenue programs
Build customer relationships and drive customer satisfaction
Monitor competitor information and market trends
Answer service calls independently within one year of employment
Work at one or more customer sites, including hospitals and clinics, in the Greater Portland, Oregon service region
Work five 8-hour shifts

Requirements

What you’ll need

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participation in the formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and a minimum 2 years of experience servicing electronic, electrical or mechanical equipment
Experience with web applications and Microsoft suite of products
Valid driver's license
Willingness to be available after hours or work a rotating on-call schedule, including weekends, as necessary
Ability to manage multiple competing priorities while maintaining customer satisfaction
Ability to communicate technical issues to customers in an easy-to-understand manner
Overnight travel availability up to 10% to 20%
Legal authorization to work in the United States; visa sponsorship is not available
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods
Ability to reach at, above, and below shoulder level, flex/extend neck, and demonstrate good hand and finger dexterity
Specific vision abilities may include color, close, distance, peripheral, and depth perception
Technical capabilities in diagnostic imaging preferred
IT networking experience preferred

Benefits

Comp & perks

Professional development
Challenging careers
Competitive compensation
Relocation assistance provided
Equal Opportunity Employer
Drug screen as applicable
Some customer vaccination mandates may apply to certain employees