Field Service Engineer

GE HealthCare

. Perform on-time and accurate preventative maintenance on one or more equipment modalities .

Posted 11/11/2026full-timeSan Antonio • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in preventative maintenance, troubleshooting, and repair of electronic equipment, while ensuring compliance with quality and regulatory standards. Strong ability to build customer relationships and support sales opportunities within the service region.

Highest-signal resume keywords

Preventative MaintenanceTroubleshooting TechniquesCustomer Relationship ManagementElectrical EngineeringCompliance with Regulatory Requirements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceTroubleshootingEquipment InstallationElectrical EngineeringBiomedical EngineeringMechanical EngineeringService RepairCustomer Service LogsSales Lead IdentificationCompliance Standards

Soft Skills

CommunicationCustomer SatisfactionTeam CollaborationProblem SolvingRelationship Building

Tools & Technologies

Microsoft SuiteWeb ApplicationsGEHC Escalation Process

Certifications & Qualifications

Valid Driver's LicenseBackground Check Compliance

Industry Keywords

EHS ComplianceRegulatory RequirementsService RecordsMarket TrendsContract Renewals

About the role

Key responsibilities & impact

Perform on-time and accurate preventative maintenance on one or more equipment modalities
Follow Field Modification Instructions and Instrument Service Information bulletins
Work with experienced field engineers onsite and remotely to learn troubleshooting, repair, and equipment installation techniques
Work at customer sites in the San Antonio, Texas service region, primarily supporting multi-modalities
Assist with equipment installation
Support basic troubleshooting and service repairs on designated equipment
Communicate with customers and teammates to resolve issues and drive customer satisfaction
Recommend value-added services to help customers operate more efficiently
Maintain customer service logs and internal service records
Order repair parts and manage cycle times
Use the GEHC escalation process and collaborate with regional and national support on corrective action plans
Serve as a member of the account community for key accounts
Engage commercial counterparts, identify sales leads, participate in contract renewals and sales opportunities, and support revenue programs
Build and enhance customer relationships as a trusted business partner
Monitor competitor information and market trends
Answer service calls independently within one year of employment
Comply with GEHC quality, EHS, compliance, and regulatory requirements

Requirements

What you’ll need

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participation in the formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and a minimum 4 years of experience servicing electronic equipment
Experience with web applications and Microsoft suite of products
Valid driver's license that must be maintained
Willingness to work after hours or a rotating on-call schedule, including weekends, as necessary
Legal authorization to work in the U.S.; employment visa sponsorship is not available now or in the future
Successful completion of GEHC's standard background check, including post-offer drug test
Compliance with customer access policies, including required immunizations and possible additional drug tests or background checks
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods
Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity
Required vision abilities may include color, close, distance, peripheral, and depth perception

Benefits

Comp & perks

Professional development
Challenging careers
Competitive compensation
Relocation assistance
Five 8-hour shifts
GE HealthCare customer vaccination mandates may apply where required
Equal Opportunity Employer