Field Service Engineer

GE HealthCare

. Perform on-time and accurate preventative maintenance, Field Modification Instructions, and corrective repairs .

Posted 9/17/2026full-timeLouisville • Kentucky • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in preventative maintenance, troubleshooting, and repair of electronic and electro-mechanical equipment, with a strong focus on customer service and relationship building. Proficient in compliance with quality, EHS, and regulatory standards while effectively managing service reports and customer interactions.

Highest-signal resume keywords

Preventative MaintenanceTroubleshooting Electronic EquipmentCustomer Relationship ManagementQuality ComplianceField Modification Instructions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceTroubleshootingRepair of Electronic EquipmentField Modification InstructionsQuality ComplianceEHS ComplianceCustomer Service ReportingSales Lead IdentificationEquipment InstallationElectro-Mechanical Equipment Servicing

Soft Skills

CommunicationCustomer SatisfactionTeam CollaborationProblem SolvingRelationship Building

Tools & Technologies

Microsoft SuiteWeb Applications

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Invasive CardiologyDiagnostic CardiologyCompliance ActivitiesMarket TrendsService Calls

About the role

Key responsibilities & impact

Perform on-time and accurate preventative maintenance, Field Modification Instructions, and corrective repairs
Troubleshoot and perform basic repairs on assigned equipment independently
Assist experienced field engineers with equipment installations, troubleshooting, and service repairs
Support Invasive Cardiology and Diagnostic Cardiology modalities
Communicate with customers and teammates to ensure resolution and follow-up
Recommend value-added services to improve customer efficiency
Complete customer service reports, order repair parts, submit expenses, and manage cycle times
Use the GEHC escalation process and work with regional and national support on corrective action plans
Serve as a member of the account community for key accounts
Engage commercial counterparts, identify sales leads, participate in contract renewals and sales opportunities, and support revenue programs
Build customer relationships and promote customer satisfaction
Monitor competitor information and market trends
Answer service calls independently within one year of employment
Complete planned Quality, EHS, and Compliance activities

Requirements

What you’ll need

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education to an Associate’s or Bachelor’s degree; OR participation in the formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and a minimum 2 years of experience servicing electronic or electro-mechanical equipment
Experience with web applications and Microsoft suite of products
Must have and maintain a valid driver's license
Willingness to travel for training
Legal authorization to work in the U.S.; employment visa sponsorship is not available
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods
Ability to reach at, above and below shoulder level, flex/extend neck, and demonstrate good hand and finger dexterity
Required vision abilities may include color, close, distance, peripheral, and depth perception
Must complete a drug screen as applicable
Must comply with applicable quality, EHS, compliance, legal, and regulatory requirements

Benefits

Comp & perks

Professional development
Challenging careers
Competitive compensation
Relocation Assistance Provided
Great work environment