Field Service Engineer

GE HealthCare

. Perform on-time and accurate preventative maintenance on one or more equipment modalities .

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in preventative maintenance, troubleshooting, and repair of electronic equipment, while ensuring compliance with quality and regulatory standards. Strong ability to build customer relationships and drive satisfaction through effective communication and service management.

Highest-signal resume keywords

Preventative MaintenanceTroubleshootingCustomer Relationship ManagementElectrical EngineeringMicrosoft Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceTroubleshootingEquipment InstallationService RepairsCustomer Service Logs ManagementQuality ComplianceEHS ComplianceRegulatory RequirementsElectrical EngineeringBiomedical Engineering

Soft Skills

CommunicationCustomer SatisfactionTeam CollaborationProblem SolvingSales Lead Identification

Tools & Technologies

Web ApplicationsMicrosoft SuiteGEHC Escalation Process

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Field Modification InstructionsInstrument Service InformationService CallsMarket TrendsContract Renewals

About the role

Key responsibilities & impact

Perform on-time and accurate preventative maintenance on one or more equipment modalities
Follow Field Modification Instructions and Instrument Service Information bulletins
Work with experienced Field Engineers onsite and remotely to learn troubleshooting, repair, and equipment installation techniques
Assist with equipment installation
Perform basic troubleshooting and service repairs on designated equipment
Communicate with teammates, colleagues, and customers to ensure issue resolution and follow-up
Recommend value-added services to help customers operate efficiently
Maintain customer service logs and internal service records
Order repair parts and manage cycle times
Use the GEHC escalation process and work with regional and national support on corrective action plans
Serve as a member of the account community for key accounts
Engage commercial counterparts, identify sales leads, participate in contract renewals, and support revenue programs
Build and enhance customer relationships and drive customer satisfaction
Monitor competitor information and market trends
Answer service calls independently within one year of employment
Complete applicable Quality, EHS, Compliance, and regulatory requirements

Requirements

What you’ll need

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participation in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment
Experience with web applications and Microsoft suite of products
Must have and maintain a valid Driver's License
Willingness to be available after hours or work a rotating on-call schedule, including weekends, for critical issues and coverage
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods
Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity
Specific vision abilities may include color, close, distance, peripheral, and depth perception
Must be legally authorized to work in the United States
GE HealthCare will not sponsor employment visas now or in the future

Benefits

Comp & perks

Professional development
Competitive compensation
Relocation assistance
After-hours/rotating on-call coverage for critical issues and weekends
GE HealthCare offers a great work environment
Equal Opportunity Employer
Drug screen as applicable
Some customer vaccination mandates may apply to certain employees