Field Service Engineer

GE HealthCare

. Perform timely and accurate preventative maintenance on one or more equipment modalities .

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in preventative maintenance, troubleshooting, and repair of electronic equipment, while maintaining compliance with quality and regulatory standards. Strong ability to build customer relationships and engage in value-added services to enhance operational efficiency.

Highest-signal resume keywords

Preventative MaintenanceTroubleshootingCustomer Relationship ManagementElectrical EngineeringCompliance with EHS Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Troubleshooting TechniquesEquipment InstallationPreventative MaintenanceService RepairElectrical EngineeringBiomedical EngineeringMechanical EngineeringCustomer Service Logs ManagementQuality ComplianceParts Ordering

Soft Skills

CommunicationTeam CollaborationProblem SolvingCustomer EngagementSales Lead Identification

Tools & Technologies

Microsoft SuiteWeb ApplicationsGEHC Escalation Process

Certifications & Qualifications

Valid Driver's LicenseBackground Check Compliance

Industry Keywords

EHS ComplianceRegulatory RequirementsBiomedical EquipmentElectronic Equipment ServicingMarket Trends Monitoring

About the role

Key responsibilities & impact

Perform timely and accurate preventative maintenance on one or more equipment modalities
Follow Field Modification Instructions and Instrument Service Information bulletins
Work with experienced field engineers onsite and remotely to learn troubleshooting, repair, and equipment installation techniques
Assist with equipment installations
Perform basic troubleshooting and service repairs on designated equipment
Communicate with teammates, colleagues, and customers to resolve issues and ensure follow-up
Recommend value-added services to help customers operate more efficiently
Maintain customer service logs and internal service records
Order repair parts and manage cycle times
Use the GEHC escalation process and work with regional and national support on corrective action plans
Serve as a member of the account community for key accounts
Engage commercial counterparts, identify sales leads, participate in contract renewals, and support revenue programs
Build and enhance customer relationships as a perceived business partner
Monitor competitor information and market trends
Answer service calls independently within one year of employment
Complete planned Quality, EHS, and Compliance activities

Requirements

What you’ll need

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participation in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment
Experience with web applications and Microsoft Suite products
Successful completion of GEHC's standard background check, including a post-offer drug test
Compliance with customer access policies, including required immunizations and possible additional drug tests or background checks
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods
Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity
Required color, close, distance, peripheral vision, and depth perception abilities as applicable
Must have and maintain a valid driver's license
Willingness to work after hours or rotating on-call schedules, including weekends, as necessary
Compliance with GEHC quality, EHS, regulatory, and applicable legal requirements
Must be legally authorized to work in the United States
GE HealthCare will not sponsor employment visas now or in the future

Benefits

Comp & perks

Professional development
Competitive compensation
Relocation assistance
Great work environment
Challenging careers
Equal Opportunity Employer