Field Service Engineer

GE HealthCare

. Perform timely and accurate preventative maintenance of medical equipment in hospitals or healthcare systems .

Posted 10/13/2026full-timeColumbia • South Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in servicing and maintaining medical equipment, ensuring compliance with regulatory standards while effectively managing customer relationships and communication. Capable of leading installations and troubleshooting complex equipment issues in healthcare settings.

Highest-signal resume keywords

Medical Equipment ServicingCustomer Relationship ManagementPreventative MaintenanceRegulatory ComplianceTroubleshooting and Repair

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceTroubleshootingRepairInstallationMedical EquipmentDocumentationCustomer SolutionsService RepairsCompliance StandardsMetrics Reporting

Soft Skills

Customer CommunicationTeam CollaborationProblem SolvingEscalation ManagementSolution-Based Service

Tools & Technologies

Web ApplicationsMicrosoft Suite

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Healthcare SystemsHospital ProtocolsRegulatory RequirementsOn-Demand Revenue GrowthCustomer Escalation Process

About the role

Key responsibilities & impact

Perform timely and accurate preventative maintenance of medical equipment in hospitals or healthcare systems
Troubleshoot, repair, and install moderately complex medical equipment
Lead customer communications and serve as an escalation point for customer concerns, including installations
Own customer issues from dispatch or identification through resolution
Engage team members to develop appropriate customer solutions
Lead installations, validations, maintenance, and service repairs on designated equipment
Leverage customer relationships to support contract and on-demand revenue growth
Maintain customer relationships and ensure timely communication, resolution, and follow-up
Follow company policies, procedures, and hospital protocols to meet regulatory and compliance requirements
Document all work performed daily, including debriefing metrics and ordering parts
Recommend value-added services with customers and/or the sales team
Use the GEHC escalation process and collaborate with regional and national support on corrective action plans
Work onsite at customer locations in the Columbia and surrounding South Carolina area

Requirements

What you’ll need

Associate's degree or Bachelor's degree and a minimum of 3 years of experience servicing medical equipment; OR equivalent military education and a minimum of 3 years of experience servicing medical equipment; OR High School Diploma/GED and a minimum of 6 years of experience servicing medical equipment
Valid Driver's License and ability to maintain license
Experience interfacing with internal team members and external customers as part of a solution-based service process
Willingness to be available after hours and/or work a rotating on-call schedule, including weekends for critical issues and coverage
Some overnight travel may be required
Experience with Web applications and Microsoft suite of products
Legal authorization to work in the U.S.; employment visa sponsorship is not available
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch, squat, kneel, crawl, sit, and stand for long periods
Ability to reach at, above, and below shoulder level; flex and extend neck; and demonstrate good hand and finger dexterity
Specific vision abilities may include color, close, distance, peripheral, and depth perception

Benefits

Comp & perks

Company car provided for onsite customer support
Professional development opportunities
Competitive compensation
Relocation assistance provided
Potential customer vaccination mandates may apply
Drug screen required as a condition of employment, as applicable