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Field Service Engineer
GE HealthCare. Perform preventative maintenance on medical equipment within hospitals or healthcare systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in servicing and maintaining medical equipment, particularly in MR, CT, and XR modalities, while ensuring compliance with hospital protocols and regulatory requirements. Strong customer relationship management and troubleshooting skills are essential for effective communication and operational efficiency.
Highest-signal resume keywords
Medical Equipment MaintenanceTroubleshooting Mechanical EquipmentCustomer Relationship ManagementTechnical Capabilities in MR, CT, XRExperience with Test Equipment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Preventative MaintenanceBasic Service RepairsTechnical Capabilities in MRTechnical Capabilities in CTTechnical Capabilities in XRTroubleshooting Electrical EquipmentExperience with Hand ToolsExperience with Power ToolsNetworking ExperienceWeb Applications
Soft Skills
Time ManagementCustomer-Facing ExperienceAbility to Manage Competing PrioritiesGood Communication SkillsAbility to Work with Limited Supervision
Tools & Technologies
Microsoft Suite of ProductsTest Equipment
Certifications & Qualifications
Associate Degree in Related FieldGEHC Apprentice Program
Industry Keywords
Healthcare SystemsRegulatory RequirementsHospital ProtocolsCustomer SolutionsEscalation Process
About the role
Key responsibilities & impact- Perform preventative maintenance on medical equipment within hospitals or healthcare systems
- Troubleshoot and perform basic service repairs on customer equipment
- Assist experienced field engineers with equipment installations and complex repairs
- Engage with team members to develop appropriate customer solutions
- Maintain customer relationships and ensure timely communication, resolution, and follow-up
- Follow company policies, procedures, hospital protocols, and regulatory requirements
- Document all work performed daily, including debriefing and ordering parts
- Recommend value-added services to improve customer operational efficiency
- Use the GEHC escalation process and collaborate with regional and national support on corrective action plans
- Support one or more imaging modalities within customer healthcare systems
Requirements
What you’ll need- Associate degree in a related field or equivalent military education and 2 years of experience servicing electronic equipment; or high school diploma/GED and 4 years of relevant experience; or graduation from the GEHC Apprentice Program
- Valid driver's license required and must be maintained
- Experience with web applications and Microsoft suite of products
- Legal authorization to work in the U.S.; employment visa sponsorship is not provided now or in the future
- Availability after hours and/or for a rotating on-call schedule, including weekends
- Ability to manage multiple competing priorities while maintaining customer satisfaction
- Technical capabilities in MR, CT, and/or XR preferred
- Ability to lift, carry, push, and pull up to 35 lbs. unassisted
- Ability to frequently bend, stoop, twist, climb, crouch, squat, kneel, crawl, sit, and stand for long periods
- Ability to reach at, above, and below shoulder level; flex or extend neck; and demonstrate good hand and finger dexterity
- Networking experience desired
- Customer-facing experience desired
- Good time management skills desired
- Ability to work with limited supervision and manage own schedule desired
- Experience with test equipment desired
- Troubleshooting mechanical and electrical equipment desired
- Experience with hand tools/power tools desired
Benefits
Comp & perks- Professional development opportunities
- Competitive compensation
- Relocation assistance provided
- Great work environment
- Challenging careers
- Customer vaccination mandates may apply to certain employees
- Drug screening as applicable