Field Service Engineer

GE HealthCare

. Perform preventative maintenance on medical equipment within hospitals or healthcare systems .

Posted 10/30/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in preventative maintenance, troubleshooting, and service repairs of medical imaging equipment, while maintaining strong customer relationships and ensuring compliance with regulatory standards.

Highest-signal resume keywords

Preventative MaintenanceTroubleshootingField Service ExperienceCustomer Relationship ManagementImaging Equipment Repair

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceTroubleshootingRepairInstallationImaging EquipmentTechnical CapabilitiesField Service ExperienceMetrics DocumentationCustomer SolutionsCompliance Standards

Soft Skills

Customer CommunicationProblem SolvingCollaborationTime ManagementCustomer Satisfaction

Tools & Technologies

Web ApplicationsMicrosoft SuiteGE HealthCare Processes

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Medical EquipmentHealthcare SystemsRegulatory RequirementsOn-Call ScheduleX-Ray Modality

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Perform preventative maintenance on medical equipment within hospitals or healthcare systems
Perform troubleshooting, service repairs, and installations of moderate complexity
Lead customer communications and serve as an escalation point for customer-related concerns
Own customer issues from dispatch or identification through resolution
Collaborate with team members to determine appropriate customer solutions
Lead installations, validations, maintenance, and service repairs on designated equipment
Use customer knowledge and relationships to support contract and on-demand revenue growth
Maintain customer relationships and ensure timely communication, resolution, and follow-up
Follow company policies, procedures, hospital protocols, regulatory requirements, and compliance standards
Document all work performed daily, including debriefing, metrics, and parts ordering
Partner with customers and/or sales teams to recommend value-added services
Use GE HealthCare escalation processes and collaborate with regional and national support on corrective action plans

Requirements

What you’ll need

Associate degree in related field or equivalent military education and 4 years of experience servicing electronic equipment
Or high school diploma/GED and 6 years of relevant experience
Technical capabilities in imaging, including troubleshooting, repair and installation
Valid Driver’s License
Experience with web applications and Microsoft suite of products
Legal authorization to work in the U.S.; employment visa sponsorship is not provided
Availability after hours and/or for a rotating on-call schedule, including weekends
Ability to manage multiple competing priorities while maintaining customer satisfaction
Field service experience with X-ray or a similar imaging modality
Ability to lift, carry, push and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods
Ability to reach at, above and below shoulder level, flex/extend neck, and demonstrate good hand and finger dexterity

Benefits

Comp & perks

Professional development
Challenging careers
Competitive compensation
Relocation assistance
Equal Opportunity Employer
Drug screen condition applies to offer
Potential customer vaccination mandates may apply