Field Service Engineer

GE HealthCare

. Perform on-time and accurate preventive maintenance on one or more equipment modalities .

Posted 10/9/2026full-timeRichmond • Virginia • United StatesMid-LevelSenior💰 $60,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in preventive maintenance, troubleshooting, and repair of electronic equipment, while ensuring compliance with quality and regulatory standards. Strong customer service skills are essential for building relationships and identifying sales opportunities.

Highest-signal resume keywords

Preventive MaintenanceTroubleshootingCustomer ServiceElectrical EngineeringCompliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventive MaintenanceTroubleshootingRepairInstallation TechniquesElectrical EngineeringBiomedical EngineeringMechanical EngineeringWeb ApplicationsMicrosoft SuiteService Records Management

Soft Skills

CommunicationCustomer Relationship BuildingProblem SolvingTeam CollaborationSales Lead Identification

Tools & Technologies

GEHC Escalation ProcessService Information BulletinsField Modification Instructions

Certifications & Qualifications

Associate's DegreeBachelor's DegreeMilitary EducationGEHC Biomed/FE Services Internship

Industry Keywords

EHS ComplianceRegulatory RequirementsQuality StandardsCustomer Access Policies

About the role

Key responsibilities & impact

Perform on-time and accurate preventive maintenance on one or more equipment modalities
Follow Field Modification Instructions and Instrument Service Information bulletins
Work with experienced field engineers onsite and remotely to learn troubleshooting, repair, and installation techniques
Assist with equipment installation
Perform basic troubleshooting and service repairs on designated equipment
Communicate with customers and teammates to resolve issues and ensure follow-up
Recommend value-added services to customers
Maintain customer service logs and internal service records
Order repair parts and manage cycle times
Use the GEHC escalation process and implement corrective action plans
Serve as a member of the account community for key accounts
Identify sales leads and participate in sales opportunities, including contract renewals
Build and enhance customer relationships
Monitor competitor information and market trends
Answer service calls independently within one year of employment
Comply with GEHC quality, EHS, compliance, and regulatory requirements

Requirements

What you’ll need

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participation in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment
Experience with web applications and Microsoft suite of products
Successful completion of GEHC's standard background check, including a post-offer drug test
Compliance with customer access policies, including required immunizations and possible additional drug tests or background checks
Legal authorization to work in the U.S.; employment visa sponsorship is not available
Valid driver's license
Willingness to be available after hours or work a rotating on-call schedule, including weekends
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods
Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity
Required vision abilities may include color, close, distance, peripheral, and depth perception

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Medical, dental, and vision insurance
Paid time off
401(k) plan with employee and company contribution opportunities
Life, disability, and accident insurance
Tuition reimbursement
Professional development
Relocation assistance