Field Service Engineer

GE HealthCare

. Perform on-time and accurate preventative maintenance on one or more equipment modalities .

Posted 9/22/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in preventative maintenance, troubleshooting, and repair of electronic equipment, while ensuring compliance with quality and regulatory standards. Strong ability to build customer relationships and support service operations effectively.

Highest-signal resume keywords

Preventative MaintenanceTroubleshootingCustomer Relationship ManagementElectrical EngineeringCompliance with Regulatory Requirements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceTroubleshootingEquipment InstallationService RepairElectrical EngineeringBiomedical EngineeringMechanical EngineeringWeb ApplicationsMicrosoft SuiteCustomer Service Logs

Soft Skills

CommunicationTeam CollaborationCustomer SatisfactionProblem SolvingSales Lead Identification

Tools & Technologies

GEHC Escalation ProcessField Modification InstructionsInstrument Service Information

Certifications & Qualifications

Associate's or Bachelor's Degree in EngineeringValid Driver's License

Industry Keywords

EHS ComplianceRegulatory RequirementsQuality StandardsMilitary EducationCustomer Access Policies

About the role

Key responsibilities & impact

Perform on-time and accurate preventative maintenance on one or more equipment modalities
Follow Field Modification Instructions and Instrument Service Information bulletins
Work with experienced Field Engineers onsite and remotely to learn troubleshooting, repair, and equipment installation techniques
Assist with equipment installation
Perform basic troubleshooting and service repairs on designated equipment
Communicate and partner with teammates, colleagues, and customers to resolve issues and ensure follow-up
Recommend value-added services to improve customer efficiency
Maintain customer service logs and internal service records
Order repair parts and manage cycle times
Use the GEHC escalation process and collaborate with regional and national support on corrective action plans
Serve as a member of the account community for key accounts
Engage commercial counterparts, identify sales leads, participate in contract renewals, and support revenue programs
Build customer relationships and support customer satisfaction
Monitor competitor information and market trends
Answer service calls independently within one year of employment
Take after-hours emergency service calls on evenings, weekends, and holidays
Comply with GEHC quality, EHS, compliance, and regulatory requirements

Requirements

What you’ll need

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participation in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment
Experience with Web applications and Microsoft suite of products
Successful completion of GEHC's standard background check, including a post-offer drug test
Compliance with customer access policies, including required immunizations and potential additional drug tests or background checks
Legal authorization to work in the U.S.; visa sponsorship is not available
Valid driver's license
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods
Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity
Required color, close, distance, peripheral, and depth vision abilities
Willingness to be available after hours or work a rotating on-call schedule, including weekends
Compliance with GEHC quality, EHS, regulatory, and applicable legal requirements

Benefits

Comp & perks

This role offers relocation
This role includes a company-paid vehicle
Professional development
Challenging careers
Competitive compensation
Great work environment