Field Service Engineer

GE HealthCare

. Perform timely and accurate preventative maintenance on medical equipment within hospitals or healthcare systems .

Posted 11/10/2026full-timeHouston • Texas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in preventative maintenance and troubleshooting of medical equipment, with a strong focus on customer satisfaction and effective communication. Proficient in managing multiple priorities while adhering to regulatory requirements and company protocols.

Highest-signal resume keywords

Preventative MaintenanceTroubleshooting Mechanical EquipmentCustomer Relationship ManagementTechnical Capabilities in XR or UltrasoundExperience with Test Equipment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceTroubleshooting Mechanical EquipmentTechnical Capabilities in XRTechnical Capabilities in UltrasoundExperience with Test EquipmentExperience with Hand ToolsExperience with Power ToolsNetworking ExperienceWeb ApplicationsMicrosoft Suite

Soft Skills

Customer SatisfactionTime ManagementAbility to Manage Competing PrioritiesEffective CommunicationAbility to Work with Limited Supervision

Certifications & Qualifications

Valid Driver’s LicenseAssociate Degree in Related Field

Industry Keywords

Medical EquipmentHealthcare SystemsRegulatory RequirementsService ExcellenceCustomer-Facing Role

About the role

Key responsibilities & impact

Perform timely and accurate preventative maintenance on medical equipment within hospitals or healthcare systems
Troubleshoot and perform basic service repairs on customer equipment
Assist experienced field engineers with equipment installations and complex repairs
Support experienced Field Engineers onsite and remotely while learning more complex repairs
Engage with team members to identify appropriate customer solutions
Maintain customer relationships through timely communication, resolution, and follow-up
Follow company policies, procedures, hospital protocols, and regulatory requirements
Document all work performed daily, including debriefing and ordering parts
Recommend value-added services to customers and/or sales teams
Use the GEHC escalation process and collaborate with regional and national support to resolve customer issues
Drive customer satisfaction through Service Excellence

Requirements

What you’ll need

Associate degree in a related field or equivalent military education and 2 years of experience servicing electronic equipment; or high school diploma/GED and 4 years of relevant experience; or graduation from the GEHC Apprentice Program
Must have and maintain a valid Driver’s License
Experience with web applications and Microsoft suite of products
Legal authorization to work in the United States; employment visa sponsorship is not available now or in the future
Ability to be available after hours and/or work a rotating on-call schedule, including weekends
Ability to manage multiple competing priorities while maintaining customer satisfaction
Technical capabilities in XR or Ultrasound preferred
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch, squat, kneel, crawl, sit, and stand for long periods
Ability to reach at, above, and below shoulder level, flex or extend neck, and demonstrate good hand and finger dexterity
Networking experience desired
Experience in a customer-facing role desired
Good time management skills desired
Ability to work with limited supervision and manage own schedule desired
Experience with test equipment desired
Troubleshooting mechanical and electrical equipment desired
Experience with hand tools and power tools desired

Benefits

Comp & perks

Professional development
Competitive compensation
Relocation assistance
Great work environment
Challenging careers
Drug screen as applicable for employment offer
Potential eligibility for customer vaccination mandates