Field Service Engineer

GE HealthCare

. Perform on-time and accurate preventative maintenance on one or more equipment modalities .

Posted 9/28/2026full-timeChicago • Illinois • United StatesJuniorMid-Level💰 $66,000 - $99,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in preventative maintenance, troubleshooting, and repair of X-Ray and Ultrasound equipment, while ensuring compliance with quality and regulatory standards. Strong ability to build customer relationships and support revenue programs through effective communication and collaboration.

Highest-signal resume keywords

Preventative MaintenanceTroubleshootingX-Ray Equipment SupportUltrasound Equipment SupportCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electrical EngineeringBiomedical EngineeringMechanical EngineeringWeb ApplicationsService RepairEquipment InstallationCustomer Service LogsCycle Time ManagementRegulatory ComplianceImmunization Compliance

Soft Skills

CommunicationCollaborationCustomer SatisfactionProblem SolvingTeamwork

Tools & Technologies

Microsoft SuiteGEHC Escalation ProcessField Modification InstructionsInstrument Service Information

Certifications & Qualifications

Valid Driver's LicenseBackground CheckPost-Offer Drug Test

Industry Keywords

Preventative MaintenanceService RepairCustomer OperationsSales LeadsMarket Trends

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Perform on-time and accurate preventative maintenance on one or more equipment modalities
Follow Field Modification Instructions and Instrument Service Information bulletins
Work with experienced Field Engineers onsite and remotely to learn troubleshooting, repair, and equipment installation techniques
Support X-Ray and Ultrasound equipment in the Chicago, Illinois service region
Assist experienced Field Engineers with equipment installation
Perform basic troubleshooting and service repairs on designated equipment
Communicate and partner with teammates, colleagues, and customers to resolve issues and ensure follow-up
Recommend value-added services to improve customer operations
Maintain customer service logs and internal service records
Order repair parts and manage cycle times
Use the GEHC escalation process and collaborate with regional and national support on corrective action plans
Serve as a member of the account community for key accounts
Engage commercial counterparts, identify sales leads, participate in contract renewals, and support revenue programs
Build customer relationships and focus on customer satisfaction
Monitor competitor information and market trends
Answer service calls independently within one year of employment
Comply with GEHC quality, health, safety, environmental, and regulatory requirements

Requirements

What you’ll need

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participation in the formal GEHC Biomed/FE Services Internship or Apprenticeship; or Military Externship program; OR High School Diploma/GED and a minimum of 2 years of experience servicing electronic equipment
Experience with Web applications and Microsoft suite of products
Valid Driver's License
Willingness to be available after hours or work a rotating on-call schedule, including weekends, as necessary
Successful completion of GEHC's standard background check, including a post-offer drug test
Compliance with customer access policies, including required immunizations and additional drug tests or background checks when applicable
Legal authorization to work in the U.S.; employment visa sponsorship unavailable
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods
Ability to reach at, above, and below shoulder level, flex/extend neck, and demonstrate good hand and finger dexterity
Required vision abilities may include color, close, distance, peripheral, and depth perception

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Medical, dental, and vision insurance
Paid time off
401(k) plan with employee and company contribution opportunities
Life, disability, and accident insurance
Tuition reimbursement
Professional development
Relocation assistance not provided