Field Service Engineer

GE HealthCare

. Support customer sites throughout the Pacific Region as needed .

Posted 10/6/2026full-timeRemote • Washington • United StatesSeniorLead💰 $73,200 - $109,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in servicing and repairing GE OEC Surgical C-Arm equipment, with a strong focus on troubleshooting, preventative maintenance, and compliance with regulatory requirements. Capable of effective communication with customers and training clinical staff on equipment usage.

Highest-signal resume keywords

Bachelor’s Degree In Electrical EngineeringExperience Servicing Electronic EquipmentTroubleshooting Mechanical And Electromechanical EquipmentSix Sigma Training/CertificationCustomer Service Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingInstallationMaintenanceRepairPreventative MaintenanceRoot-Cause AnalysisCalibrationService DeliveryVendor ManagementField Modification Instructions

Soft Skills

Customer CommunicationProblem SolvingTeam CollaborationTraining

Tools & Technologies

GE OEC Surgical C-Arm EquipmentTest EquipmentService Logs

Certifications & Qualifications

Six Sigma Certification

Industry Keywords

Health And Human ServicesEnvironmental Health And SafetyRegulatory ComplianceField Service EngineerService Process

About the role

Key responsibilities & impact

Support customer sites throughout the Pacific Region as needed
Deliver service and repair support for GE OEC Surgical C-Arm equipment
Troubleshoot, install, maintain, and repair designated equipment
Complete preventative maintenance and Field Modification Instructions
Order and manage repair-parts cycle times
Maintain customer service logs and internal service records
Communicate daily with customers to ensure resolution and follow-up
Maintain and calibrate tools and test equipment
Meet Health and Human Services, environmental health and safety, and other regulatory requirements
Manage vendors’ service-delivery processes according to GE Healthcare policies
Escalate customer-service issues and conduct root-cause analysis
Participate in sales opportunities, including contract renewals and revenue programs
Provide efficient service delivery to accounts within the assigned area
Train clinical staff on designated equipment when required

Requirements

What you’ll need

Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, equivalent military education, or an Associate’s Degree with 2 years of experience servicing electronic equipment
Alternatively, 3 years of relevant experience combined with successful completion of the GEHC Field Service Engineer Apprentice Program
Alternatively, High School Diploma/GED and 12 or more years of experience servicing electronic equipment
Experience interfacing with internal team members and external customers as part of a solution-based service process
Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
Experience troubleshooting and responding to customer concerns
Six Sigma training/certification desired
Must be legally authorized to work in the United States
GE HealthCare will not sponsor employment visas
Successful completion of a drug screen, as applicable
Some customer vaccination mandates may apply

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Medical insurance
Dental insurance
Vision insurance
Paid time off
401(k) plan with employee and company contribution opportunities
Life insurance
Disability insurance
Accident insurance
Tuition reimbursement
Professional development
Relocation assistance not provided