Field Service Engineer – Level 2

GE HealthCare

. Perform preventative maintenance, installations, troubleshooting, and repairs on life-changing medical equipment for one or more modalities within a hospital or healthcare system in the Tulsa, Oklahoma area .

Posted 10/27/2026full-timeRemote • Oklahoma • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in servicing medical equipment, including preventative maintenance, troubleshooting, and repairs, while maintaining strong customer relationships and providing effective training on systems. Proficient in data analysis and documentation to enhance service delivery and customer satisfaction.

Highest-signal resume keywords

Medical Equipment ServicingPreventative MaintenanceData Analysis SkillsStrong Communication SkillsMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingRepairsElectrical Equipment ServicingCustomer TrainingDocumentation MaintenanceTechnical Issue AnalysisInstallation

Soft Skills

Customer Relationship ManagementProblem SolvingTime Management

Industry Keywords

HealthcareMedical EquipmentService EngineeringPreventative MaintenanceCustomer Satisfaction

About the role

Key responsibilities & impact

Perform preventative maintenance, installations, troubleshooting, and repairs on life-changing medical equipment for one or more modalities within a hospital or healthcare system in the Tulsa, Oklahoma area
Assist customers in using instruments and systems
Provide educational programs and train customers on computerized systems
Troubleshoot customer complaints and perform necessary repairs
Work with service engineering team members and other staff to develop solutions for complex customer requirements
Develop and maintain customer relationships to ensure high levels of satisfaction
Conduct intake meetings at customer sites to understand needs, establish service plans, set expectations, and ensure follow-through
Coordinate and manage multiple priorities to complete assigned tasks within established timeframes
Utilize data analysis skills to resolve customer issues and identify opportunities
Leverage the knowledge base to solve customer challenges
Maintain appropriate documentation for services performed, including troubleshooting steps and test equipment results
Perform other assigned duties

Requirements

What you’ll need

Associates degree, Bachelor’s degree, military education, or High School Diploma/GED with 6+ years of experience servicing electrical equipment
2+ years of experience servicing medical equipment
Proficiency in Microsoft Office Suite required
Strong communication skills
Ability to analyze and troubleshoot technical issues
Valid Driver's License
Ability to be available after-hours and/or work a rotating on-call schedule, including weekends
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit and stand for long periods of time
Ability to reach at, above and below shoulder level, flex or extend neck, and have good hand and finger dexterity
Legally authorized to work in the United States
GE HealthCare will not sponsor individuals for employment visas, now or in the future
Successful completion of a drug screen, as applicable

Benefits

Comp & perks

Professional development
Competitive compensation
Relocation assistance provided
Great work environment
Challenging careers
Equal Opportunity Employer
Drug screen as applicable
Potential access to customer-mandated vaccination programs