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Field Service Engineer – North FL, Southwest GA, Southeast AL
GE HealthCare. Provide region-based support for a single modality to GE HealthCare Field Engineers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates technical expertise in servicing electronic equipment, particularly in OEC Surgery C-Arms, while effectively managing customer relationships and providing region-based support. Capable of performing preventative maintenance, troubleshooting, and collaborating with teams to enhance operational efficiency.
Highest-signal resume keywords
OEC Surgery C-ArmsPreventative MaintenanceCustomer Relationship ManagementTechnical TroubleshootingMicrosoft Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electrical EngineeringBiomedical EngineeringMechanical EngineeringPreventative MaintenanceTroubleshootingEquipment InstallationService RepairsCustomer Service LogsRepair Parts ManagementTechnical Capabilities
Soft Skills
CommunicationCollaborationCustomer EngagementProblem SolvingRelationship Building
Tools & Technologies
Web ApplicationsMicrosoft Suite
Certifications & Qualifications
Valid Driver's License
Industry Keywords
GE HealthCareField EngineersService CallsSales OpportunitiesMarket TrendsBackground Check ComplianceImmunizationsDrug Tests
About the role
Key responsibilities & impact- Provide region-based support for a single modality to GE HealthCare Field Engineers
- Complete on-time and accurate Preventative Maintenance, FMIs, and/or ISIs
- Assist with equipment installation
- Perform basic troubleshooting and service repairs on designated equipment
- Communicate and partner with teammates, colleagues, and customers to resolve issues and ensure follow-up
- Recommend value-added services to help customers operate more efficiently
- Maintain customer service logs and internal service records
- Order repair parts and manage cycle times
- Use the GEHC escalation process and collaborate with regional and national support on corrective action plans
- Serve as a member of the account community for key accounts
- Engage commercial counterparts, identify sales leads, participate in contract renewals and sales opportunities, and support revenue programs
- Build customer relationships and become a perceived partner in the customer's business
- Monitor competitor information and market trends
- Answer service calls independently within one year of employment
- Work onsite at customer locations, with occasional work from a home office
- Travel throughout North Florida, Southwest Georgia, and Southeast Alabama
Requirements
What you’ll need- Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment
- Experience with Web applications and Microsoft suite of products
- Must comply with GEHC's standard background check, including a post-offer drug test
- Must comply with customer access policies, including required immunizations and additional drug tests or background checks as applicable
- Must have and maintain a valid Driver's License
- Willingness to be available after hours or work a rotating on-call schedule, including weekends
- Technical capabilities in OEC Surgery C-Arms preferred
- Ability to lift, carry, push, and pull up to 35 lbs. unassisted
- Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods
- Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity
- Required color, close, distance, peripheral, and depth perception vision abilities may apply
- Must be legally authorized to work in the United States
- Employment visa sponsorship is not available now or in the future
Benefits
Comp & perks- Professional development
- Competitive compensation
- Relocation assistance
- Occasional work from a home office
- GE HealthCare offers a great work environment
- GE HealthCare offers challenging careers