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GM, SI Business – Commercial Operations
GE HealthCare. Lead and integrate the SI Business & Commercial Operations organization, combining SVG and Surgery functional teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading commercial operations and business management within the healthcare industry, with a strong focus on sales operations, pricing strategies, and contract management. Proven ability to drive results through effective leadership, strategic insights, and operational excellence.
Highest-signal resume keywords
Sales Operations ManagementCommercial ContractingPricing Strategy DevelopmentHealthcare Industry ExperienceSalesforce.com Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business ManagementSales ForecastingRevenue ManagementOrder FulfillmentContract NegotiationGPO/National Accounts ManagementData Reporting QualityCommercial Process ImprovementDemand PlanningOperational KPIs
Soft Skills
LeadershipCommunicationTeam-BuildingProblem-SolvingInfluencing
Tools & Technologies
Salesforce.comApttusOracleEOMDynamics
Industry Keywords
HealthcareCommercial ExcellenceMatrix ManagementSales CoachingExecutive Presence
Tech Stack
Tools & technologiesOracleSFDC
About the role
Key responsibilities & impact- Lead and integrate the SI Business & Commercial Operations organization, combining SVG and Surgery functional teams
- Oversee OTR/Sales Operations, Demo Operations, Contracting, GPO & National Accounts, Logistics, and Commercial Excellence
- Drive profitable growth through commercial and operational KPIs, forecast accuracy, and sales force effectiveness
- Provide strategic commercial insights for standard work, training, commercial deployment, and resource optimization
- Improve adoption and simplification of commercial processes
- Manage order and sales forecasting and revenue management at regional and segment levels
- Drive backlog quality, sales and installation quality, and conversion acceleration
- Lead demand planning and order fulfillment with global supply chain and logistics
- Lead orders and sales management operating mechanisms and coordinate commercial implementation
- Oversee pricing delegation of authority and monthly and quarterly pricing performance reporting with Finance
- Manage regional pricing approval processes and strategic pricing initiatives
- Support deal structuring for strategic deals and partnerships
- Lead Commercial Contracting and Request for Proposal processes
- Lead distribution management, including distributor contracts and due diligence
- Coordinate customer communications during order fulfillment issues
- Lead transition to Apttus and ensure process and system adoption
- Establish and lead GPO & National Accounts management
- Lead Demo Operations
- Own commercial data and reporting quality, including Salesforce.com data integrity, reporting efficiency, funnel forecasting, and Dynamics
- Drive commercial readiness and operational support for Lighthouse NPIs
- Enhance Heartbeat practices across Commercial, Operations, and Finance to improve margin, speed, and growth
Requirements
What you’ll need- Bachelor’s degree & 10 + years of experience in business management, sales, or marketing, OR equivalent years of experience in operations with progressive leadership in the healthcare industry
- Demonstrated ability to drive and execute results through rigorous operating mechanisms in a matrixed GE HealthCare environment
- Exemplary people management, leadership, communication, sales coaching, and team-building experience
- Strong business acumen; financial, organizational, compliance, negotiation, problem-solving, and influencing skills
- Impactful executive presence and high-level presentation and interpersonal skills
- Ability to communicate and present ideas to customers effectively
- Ability to energize, develop, and build rapport, collaboration, and influence at all organizational levels
- U.S. or Europe Based
- 40% Travel
- Previous experience leading service and/or sales for a GEHC product portfolio
- Ability to influence and collaborate with senior-level management teams
- Direct and/or indirect management experience in a matrix
- Experience with commercial contracting, GPO/National Accounts, and pricing in the healthcare industry
- Experience leading business integrations and combining organizations, processes, and systems such as Salesforce.com, Apttus, EOM, and Oracle
- Legally authorized to work in the United States
- Must successfully complete a drug screen, as applicable
Benefits
Comp & perks- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- Medical, dental, and vision insurance
- Paid time off
- 401(k) plan with employee and company contribution opportunities
- Life, disability, and accident insurance
- Tuition reimbursement
- Professional development
- Challenging careers
- Competitive compensation
- Relocation assistance not provided