Imaging Field Service Engineer

GE HealthCare

. Perform on-time and accurate preventative maintenance across one or more equipment modalities .

Posted 10/14/2026full-timeSacramento • California • United StatesMid-LevelSenior💰 $69,040 - $103,560 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in preventative maintenance, troubleshooting, and repair of electronic equipment, while effectively managing customer relationships and service records. Proficient in collaborating with field engineers and utilizing web applications and Microsoft products to enhance operational efficiency.

Highest-signal resume keywords

Preventative MaintenanceTroubleshootingCustomer Relationship ManagementMicrosoft Suite ProficiencyElectrical Engineering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceTroubleshootingRepair of Electronic EquipmentEquipment InstallationCustomer Service Logs ManagementParts OrderingCycle Time ManagementField Modification InstructionsInstrument Service InformationTechnical Documentation

Soft Skills

Customer Satisfaction FocusCommunicationCollaborationProblem SolvingSales Lead Identification

Tools & Technologies

Web ApplicationsMicrosoft SuiteService Management Software

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Biomedical EngineeringElectrical EngineeringMechanical EngineeringExport-Controlled TechnologyMilitary Education

About the role

Key responsibilities & impact

Perform on-time and accurate preventative maintenance across one or more equipment modalities
Follow Field Modification Instructions and Instrument Service Information bulletins
Work with experienced Field Engineers onsite and remotely to learn troubleshooting, repair, and equipment installation techniques
Assist experienced Field Engineers with equipment installation
Perform basic troubleshooting and service repairs on designated equipment
Communicate with customers to ensure resolution and proper follow-up
Recommend value-added services to help customers operate more efficiently
Maintain customer service logs and internal service records
Order repair parts and manage cycle times
Use the GEHC escalation process and collaborate with regional and national support on corrective action plans
Serve as a member of the account community for key accounts
Engage commercial counterparts, identify sales leads, participate in contract renewals, and assist with revenue programs
Build and enhance customer relationships and focus on customer satisfaction
Monitor competitor information and market trends
Answer service calls independently within one year of employment
Work in one or more locations within the Sacramento Central Valley service area

Requirements

What you’ll need

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participation in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment
Experience with web applications and Microsoft suite of products
Valid driver's license
Willingness to be available after hours or work a rotating on-call schedule, including weekends, as necessary
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods
Ability to reach at, above, and below shoulder level, flex/extend neck, and demonstrate good hand and finger dexterity
Required vision abilities may include color, close, distance, peripheral, and depth perception
Restricted to U.S. persons due to access to export-controlled technology
Legally authorized to work in the United States
Successful completion of a drug screen, as applicable

Benefits

Comp & perks

Medical, dental, and vision insurance
Paid time off
401(k) plan with employee and company contribution opportunities
Life, disability, and accident insurance
Tuition reimbursement
Professional development
Relocation assistance
Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Great work environment
Challenging careers
Competitive compensation