Lead Customs Specialist – Customs Operations

GE HealthCare

. Develop and execute U.S. and Canada customs operations strategies . Lead and develop a high-performing customs operations team through coaching and talent development . Provide technical leadership and subject matter

Posted 10/23/2026full-timeRemote • Wisconsin • United StatesSenior💰 $96,000 - $144,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in U.S. customs regulations, trade compliance, and operational efficiency, with a strong focus on leading high-performing teams and driving continuous improvement initiatives. Proficient in data-driven decision-making and project management within customs operations and international logistics.

Highest-signal resume keywords

Customs Operations ExpertiseTrade Compliance KnowledgeProject Management SkillsData Analysis and KPIsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs RegulationsImport ProcessesOperational EfficiencyPerformance MetricsRoot Cause AnalysisBroker ManagementInternational LogisticsContinuous ImprovementProblem ResolutionProcess Optimization

Soft Skills

Coaching and Talent DevelopmentVerbal and Written CommunicationLeadershipConsensus BuildingAnalytical Thinking

Tools & Technologies

Microsoft OfficeMicrosoft Power BISmartsheetAI ToolsERP Systems

Certifications & Qualifications

LCBCCSAPICS/ASCM Certification

Industry Keywords

Customs OperationsTrade ComplianceU.S. CustomsImport ComplianceLogistics Management

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Develop and execute U.S. and Canada customs operations strategies
Lead and develop a high-performing customs operations team through coaching and talent development
Provide technical leadership and subject matter expertise on customs regulations, import processes, and trade compliance
Drive continuous improvement initiatives to enhance compliance, service levels, productivity, visibility, and operational efficiency
Use KPIs, analytics, and performance metrics for data-driven decision-making and operational governance
Partner with IT and business stakeholders on Global Trade Management and ERP enhancements, automation, and technology-driven process improvements
Establish and manage broker governance programs, including performance measurement, escalation management, corrective actions, and service improvement plans
Collaborate with Logistics, Sourcing, Regulatory, Product Compliance, Planning, Finance, and external service providers to optimize import processes and reduce clearance delays
Lead shipment exception management and critical issue resolution
Develop reporting tools, dashboards, and operational insights
Lead root cause analysis and corrective action initiatives
Resolve complex customs and supply chain challenges while balancing compliance, operational, and business objectives
Serve as a trusted advisor, lead projects, and drive consensus on customs and trade compliance matters

Requirements

What you’ll need

Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 10 years of experience
6+ years of experience
Customs / US Border expertise
Ability to communicate verbally and in writing in English
Advanced proficiency in Microsoft Office applications, including PowerPoint, Excel, Word, Teams, and Outlook
Experience with Microsoft Power BI, Smartsheet, and AI tools
Ability to analyze and resolve problems
Ability to document, plan, market, and execute programs
Established project management skills
Proven experience in customs operations, trade compliance, international logistics, and broker management
Strong knowledge of U.S. customs regulations, import processes, customs entries, and compliance requirements
Demonstrated success leading cross-functional initiatives, process improvements, and operational escalations
LCB, CCS, APICS/ASCM certification, or equivalent professional credentials preferred
Legally authorized to work in the United States; GE HealthCare will not sponsor employment visas

Benefits

Comp & perks

Medical, dental, and vision insurance
Paid time off
401(k) plan with employee and company contribution opportunities
Life, disability, and accident insurance
Tuition reimbursement
Professional development
Competitive compensation
Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)