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Order Management Specialist
GE HealthCare. Plan and proactively manage the entire lifecycle of PCS orders from entry through cash collection .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the lifecycle of orders, ensuring compliance with contractual requirements, and optimizing processes for order execution and cash collection. Proficient in project management and customer relations, with a strong focus on communication and relationship-building.
Highest-signal resume keywords
Order ManagementProject ManagementCustomer RelationsChange Order ManagementLean/6-Sigma
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order EntryQuotation ReviewPricing ValidationContract Documentation VerificationAccounts ReceivableChange Order ProcessingBacklog ManagementBasic Accounting
Soft Skills
Strong CommunicationPrioritizationMultitaskingCritical ThinkingProactive Follow-Up
Industry Keywords
Contractual ComplianceSales TransfersShipping InstructionsBilling InstructionsProcess Improvement
About the role
Key responsibilities & impact- Plan and proactively manage the entire lifecycle of PCS orders from entry through cash collection
- Ensure contractual and compliance requirements are met
- Communicate with field teams, regional stakeholders, and shared services to support smooth order execution
- Oversee order entry, quotation review, pricing validation, and contract documentation verification
- Maintain order backlog quality and tracking for contractual compliance
- Process and track Change Order Management activities, including Change Order, Phase In/Phase Out, Locally Sourced Inventory, and Construction
- Report contract and order modifications to OTR leadership and regional teams
- Optimize sales transfers
- Assist with Accounts Receivable cash collection issues and disputes
- Confirm customer-requested delivery dates and maintain backlog management
- Update key dates using local operating mechanisms and reports
- Provide shipping and billing instructions according to contract terms
- Drive continuous process improvement, standard work development, and Lean/6-Sigma efforts
Requirements
What you’ll need- Bachelor’s degree is preferred
- Associate’s degree with 5 years of experience, or High School Diploma with 15 years of experience
- Ability to work in a fast-paced environment
- Strong prioritization, multitasking, and critical thinking skills
- Strong communication skills and proactive follow-up on open issues
- Basic accounting skills and attention to detail
- Current or previous experience in project management, customer relations, or order management
- Previous experience supporting a Sales or Service team
- Ability to build relationships with remote colleagues and internal and external customers
- Ability to work extended hours and weekends during peak periods
- Must be legally authorized to work in the United States
- Employment visa sponsorship is not available now or in the future
- Successful completion of a drug screen, as applicable
- Ability to comply with customer vaccination mandates where applicable
Benefits
Comp & perks- Professional development opportunities
- Competitive compensation
- Great work environment
- Challenging careers
- Career opportunities
- Culture that fosters care, collaboration and support
- Ability to work remotely, with a hybrid schedule
- Relocation assistance not provided