Service Director

GE HealthCare

. Oversee service operations within the Pacific Northwest geographic area .

Posted 9/28/2026full-timeRemote • United StatesLead💰 $108,000 - $162,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing biomedical service operations, leading technical teams, and maintaining strong customer relationships. Proficient in project management, problem-solving, and delivering high-quality support for biomedical equipment.

Highest-signal resume keywords

Biomedical Equipment ServicingLeadership ExperienceProject Management SkillsStrong Communication SkillsP&L Statement Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Biomedical EquipmentTechnical KnowledgeAnalytical ThinkingProblem ResolutionDocumentationPlanningProgram Execution

Soft Skills

Team LeadershipCustomer Relationship ManagementTalent Development

Industry Keywords

Medical Services IndustryService OperationsCustomer SupportTechnical SupportPerformance Development

About the role

Key responsibilities & impact

Oversee service operations within the Pacific Northwest geographic area
Ensure delivery of high-quality service and support for biomedical equipment at partnering customer sites
Manage a team of Biomedical Technicians located at strategic customer sites
Coordinate service activities and maintain strong customer relationships
Act as the single point of contact for timely and satisfactory resolution of customer concerns
Maintain knowledge of assigned regions, coverage areas, product lines, and configuration installations
Establish and maintain ongoing technical and business support for assigned customers
Hire and develop talent, including staffing and performance development
Execute policies and strategies using technical knowledge and analytical thinking
Propose solutions for complicated manufacturing processes with technical variety and interdependent production cycles
Serve as a resource for less experienced colleagues
Lead small, low-risk projects and build team consensus

Requirements

What you’ll need

Bachelor's degree and a minimum 4 years of experience in the medical services industry; OR military education program (equivalent) and a minimum 4 years of experience in the medical services industry; OR an Associate’s degree and a minimum 6 years of experience in the medical services industry; OR a High School Diploma/GED and a minimum 10 years of experience in the medical services industry
Leadership experience that includes leading technical teams
Ability to travel up to 50%
Ability to work from home in a dedicated office space, free from distraction with a high-speed internet connection
Legal authorization to work in the U.S. is required
Previous experience servicing biomedical equipment or leading biomedical teams
Strong oral and written communication skills
Demonstrated ability to analyze and resolve problems
Ability to document, plan, market, and execute programs
Established project management skills
Experience interfacing with external and internal customers
Experience with P&L statement

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Medical, dental, and vision coverage
Paid time off
401(k) plan with employee and company contribution opportunities
Life, disability, and accident insurance
Tuition reimbursement
Professional development
Relocation assistance