FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Service Manager
GE HealthCare. Act as the single point of contact to customers for timely and satisfactory resolution of concerns .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced expertise in Services and Customer Service Management, with strong analytical and problem-solving abilities. Capable of executing service and maintenance activities while effectively communicating with customers and team members.
Highest-signal resume keywords
Advanced Services ManagementCustomer Service ManagementProject Management SkillsStrong Communication SkillsProblem Analysis and Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportBusiness SupportPolicy ExecutionPreventive MaintenanceRemedial MaintenanceRepairsRefurbishmentDocumentationProgram ExecutionAnalytical Decision Making
Soft Skills
Oral CommunicationWritten CommunicationTeam CollaborationInformal Guidance
Industry Keywords
Customer Vaccination MandatesDrug Screen CompletionLegally Authorized to Work in the USAHigh School DiplomaBachelor's Degree
About the role
Key responsibilities & impact- Act as the single point of contact to customers for timely and satisfactory resolution of concerns
- Provide ongoing technical and business support to assigned customers
- Maintain knowledge of assigned regions, coverage areas, product lines, and associated configuration installations
- Represent the most direct access to appropriate internal functions supporting customers
- Develop technical discipline knowledge and execute policy or strategy
- Analyze business drivers and integrate team work with other teams
- Propose solutions outside set parameters with guidance
- Solve straightforward tasks using prior experience and on-the-job training
- Use internal technical and analytical resources to make decisions
- Provide informal guidance to new team members
- Plan and execute service and maintenance activities, including preventive and remedial maintenance, repairs, and refurbishment of products
Requirements
What you’ll need- Advanced experience in Services & Customer Service Management for roles outside the USA
- Knowledge level comparable to a Bachelor's degree from an accredited university or college, or a high school diploma with relevant experience, for roles outside the USA
- Bachelor's degree from an accredited university or college for USA-based roles, or a high school diploma/GED with at least 6 years of experience in the relevant Job Family Group(s)/Function(s)
- Strong oral and written communication skills
- Demonstrated ability to analyze and resolve problems
- Ability to document, plan, market, and execute programs
- Established project management skills
- Legally authorized to work in the United States
- No employment visa sponsorship available now or in the future
- Successful completion of a drug screen, as applicable
- Ability to meet customer vaccination mandates, where applicable
Benefits
Comp & perks- Medical, dental, and vision insurance
- Paid time off
- 401(k) plan with employee and company contribution opportunities
- Life, disability, and accident insurance
- Tuition reimbursement
- Professional development
- Challenging careers
- Competitive compensation
- Relocation assistance